Client Support Tax Administrator

Duncan & Toplis

East Midlands

On-site

GBP 24,000 - 28,000

Full time

14 days+

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Benefits offered by this job

Time-matched volunteer hours

Mental health support

Job summary

A leading accounting firm is seeking a Client Support Tax Administrator in the East Midlands to provide quality administration support and manage client interactions. This entry-level full-time role focuses on assisting managers with tax return portfolios and ensuring deadlines are met with attention to detail and collaboration among teams. Strong IT and communication skills are essential. The firm encourages career development and offers a diverse workplace environment.

Qualifications

Experience in an administrative role with a focus on client interaction.
Ability to manage workflow and client expectations effectively.
Familiarity with data protection requirements.

Responsibilities

Assist managers in running a tax return portfolio.
Cover reception area and greet clients.
Manage workflow ensuring timely submission of returns to HMRC.

Skills

Strong IT skills

Effective communication skills

Attention to detail

Time management

Tools

Microsoft Office (Outlook, Word)

Job description

Duncan & Toplis is one of the UK’s largest independent accountants and business advisers. Celebrating our 100-year anniversary in 2025, we are on course for the biggest period of growth in our history. Our vision to be the team that clients always choose to work with and where talented people belong remains at the forefront and guides everything that we do.

Administration Team is seeking a Client Support Tax Administrator. We have a full time role in our Newark, Lincoln, Louth or Sleaford Office. You will provide quality administration service to support our client delivery teams and to achieve service line targets.

Responsibilities

Assisting managers run a tax return portfolio
Support the client delivery teams and all offices in all administrative and day to day operational matters, working collaboratively with colleagues across the whole team. These may include managing meeting rooms, looking after facilities, coordination of team meetings, coordination of diaries for Managers, Associates and Directors for client meetings, supporting events, filing and other tasks as required.
Cover the reception area which will include greeting clients
Ensure all work within the tax typing pool is properly scheduled and delivered on time
Manage your workflow and client expectations
Develop working relationships with clients, including gather information required in a timely manner
Support client managers with management of costs on client assignments and timely billing, including WIP review
Oversee processes with HMRC, such as 64-8, submission of tax returns and any queries that may arise on client account
Administer the client take on, maintenance and disengagement procedures, ensuring relevant form are completed per standard operating procedures (SOPs), letters are issued, and systems are kept up to date
Arrange timely submission of returns to HMRC, including assisting with management of the job stages on practice management for filing deadlines and submissions

About you

We think you’ll need the following experience and qualifications to succeed in the role:

Strong IT skills with a working knowledge of Microsoft Office, essentially within Outlook and Word
Effective organisation and communication skills, both verbal and written
Production of accurate and timely work within your service line
Excellent attention to detail
The ability to work effectively as part of a wider team
Developing understanding of data protection requirements
Ability to work to strict deadlines
Flexible to travel to other offices to cover when needed

Why Join Duncan & Toplis?

We provide time-matched volunteer hours to online fitness classes and mental health support, at Duncan & Toplis we're committed to helping our people maintain a healthy and balanced lifestyle.

We help our team to develop their talents and encourage ambitious individuals to progress their careers.

Our purpose ‘to positively impact our people, communities, and the world around us’ sits at our core, and our inherent values of trust, partnership, and inclusivity emphasise this.

Sounds like the right fit for you? Let’s talk!

Duncan & Toplis is committed to fostering a diverse and inclusive workplace. We welcome applications from all backgrounds, ensuring equal opportunities for all candidates.

This is an excellent opportunity for an experienced individual with broad and in-depth technical knowledge of statutory accounting and compliance to play a key role in supporting our client work and internal teams.

Seniority level