Associate Tech Solution Consultant

VML Enterprise Solutions; Greater London; On-site; GBP 42,000 - 60,000; Full time

Job summary

MAP is seeking an Associate Tech Solution Consultant to design and implement Adobe Workfront configurations and governance. You will collaborate with Business Architects and client stakeholders to translate business needs into scalable Workfront solutions, supporting testing, deployments and post-launch support.

You will join a global team, sharing knowledge and driving marketing operations and content Supply Chain improvements across diverse client projects.

Qualifications

• Strong analytical and problem-solving abilities.
• Experience managing client and stakeholder expectations.
• Excellent written and verbal communication with technical and non-technical audiences.
• Understanding of Enterprise SaaS platforms and marketing operations.
• Familiarity with Collaborative Work Management and Content Supply Chain processes.

Responsibilities

• Collaborate with Business Architects and stakeholders to understand business processes.
• Gather requirements, document solution decisions and produce technical documentation.
• Translate business processes into Adobe Workfront configuration and automation requirements.
• Implement Workfront object structures, user access, permissions, custom forms, workflows, reports, dashboards and governance configurations.
• Support SIT, UAT, package deployments, go-live activities and post-launch hypercare.

Skills

Analytical skills

Stakeholder management

Communication skills

SaaS knowledge

CWMS knowledge

Tools

Workfront

Job description

Who We Are

MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses.

About WPP

MAP is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

Love technology, operations, and solving business puzzles? Join MAP as an Associate Tech Solution Consultant and become a go-to expert in Adobe Workfront. You'll work with a tight-knit team to build the digital backbone that helps world-class brands manage their content and work smarter.

Role

• Collaborate closely with Business Architects and client stakeholders to ensure business processes are effectively understood.
• Assist in gathering business and technical requirements, documenting solution decisions and producing technical documentation.
• Translate defined business processes into Adobe Workfront configuration and automation requirements.
• Implement Adobe Workfront object structures, user access and permissions, custom forms, workflows, reports, dashboards and governance configurations in line with solution designs.
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), package deployments, go-live activities and post-launch hypercare.
  

Who are you going to work with? As a valued member of our Solution Consulting capability, you'll be part of a collaborative environment where knowledge sharing, continuous learning and innovation are at the heart of everything we do. You'll work alongside brilliant minds who are passionate about helping clients solve complex business challenges through Collaborative Work Management and Content Supply Chain solutions.

You’ll collaborate with a diverse network of experts across our global offices, spanning technology, data, strategy, experience and client teams. This exposure will give you the opportunity to learn from industry-leading practitioners, broaden your technical and consulting skills, and build your career in a supportive, multicultural environment where collaboration, curiosity and having fun go hand in hand.

What do you bring to the table?

• Strong analytical and problem-solving skills with a willingness to learn supporting technologies
• Experience with client/stakeholder management
• Experience with workfront
• Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders.
• Understanding of Enterprise SaaS platforms, marketing operations and the role of a consultancy in bringing these to life for our clients.
• Understanding of how collaborative work management platforms support marketing operations and Content Supply Chain processes.

A leader in personalized customer experiences. MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.