Associate Surveyor - Property Management

JLL; Croydon; On-site; GBP 42,000 - 62,000; Full time

Job summary

JLL is seeking an on-site Facilities Manager in Croydon to oversee financial management, ESG initiatives, and data integrity across client sites. You will coordinate with the site-based operation team to ensure accurate service-charge reporting, manage supplier payments, and drive continuous improvement in facilities performance.

The role emphasizes budget control, asset presentation, and rigorous reporting, with responsibility for maintaining data accuracy, ESG alignment, and site inspections

Qualifications

• Experience in financial management and service-charge accounting.
• Experience with ESG initiatives and reporting.
• Proficiency with MS Office and facilities management systems.

Responsibilities

• Ensure accuracy of financial data and reporting including occupier charges.
• Manage cashflow, service charge recoveries and supplier payments.
• Oversee credit control and approve invoices.
• Prepare and reconcile budgets per guidelines.
• Lead ESG initiatives and align strategy with PMA.
• Maintain data accuracy in internal systems and KPI reporting.
• Manage supplier performance and site inspections.
• Coordinate property transitions and due diligence.

Skills

Financial management

ESG

Data management

Supplier management

Inspections

Vendor management

Client reporting

Tools

MS Office

FM systems

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL supports theWhole You, personally and professionally.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.We are committed to hiring the best, most talented people in our industry;andwe support them through professional growth, flexibility, and personalisedbenefitstomanage life in and outside of work. Whetheryouhavedeep experience in commercial real estate, skilled trades, and technology, oryou arelooking to apply your relevant experienceto a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Location:

Croydon

Location:

• Thisis asite-basedrole4 days a week.
• Working closely with the site-based operation team will be key to success.
• The client is also based on site

What your day-to-day will look like:

**Financial Management including service charge:**

• Ensure accuracy of all financial data and reporting, including occupiercharges.
• Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, managing service charge recoverable and non-recoverable expenditure, supplier payments etc.)
• Oversee and support credit control process.
• Approveinvoices, meeting KPIs on Accounts Payable actions.
• Demonstrate strong cost management and financial acumen i.e. reviewing service charge cash flow and budget regularly to ensure all supplier payments are made in time.
• Prepare and reconcile budgetsin accordance withRICS guidelines.

**ESG:**

• Lead on ESG initiatives andimplementation.
• Align client’s ESG strategy with JLL’s roles and responsibilities under thePMA.

**Data and Systems Management:**

• Maintainall data held on internal systems to ensure accuracy within JLL and client KPI’s.
• Maintain accuracy of all occupier data, including managing and reporting on key lease event data.
• Proficiencyin MS Office and JLL property management systems.

**Supplier and Facility Management:**

• Manage performance of third-party suppliers alongside FM colleagues and/or third-party FM providers.

**Inspections:**

• Ensure all portfolio sitesmaintainhigh standardsof presentation using the JLL Vision inspection tool to report, manage and resolve any issues efficiently.
• Ensure that all properties are presentedto a high standard using the JLL site presentation tooltorecord and manage and issues.

**Transactions:**

• Managetransitions in/out at client and property level.
• Supporting with property management due diligence in relation to any purchases.
• Ensuring properties are ready for sale and support with disposal.

**Client reporting:**