Senior Surveyor

JLL; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

JLL UK Property Management is seeking a Senior Surveyor in Central London. You will lead the management of a diverse portfolio for high-profile institutional clients, delivering expert property management and strategic advisory services.

You will oversee lease negotiations, service charge administration, financial management, and site operations while mentoring junior colleagues. The role emphasizes collaboration with internal teams to drive performance in a dynamic environment.

Qualifications

• Experience managing complex lease structures and negotiations in commercial property.
• Strong financial analysis skills for property performance optimization.
• Solid understanding of landlord/tenant legislation and compliance.
• Knowledge of RICS standards and ESG implementation.
• Ability to lead and mentor junior surveyors.

Responsibilities

• Act as main point of contact for Asset Managers, leading relationships with professionalism.
• Provide advice on complex property management issues and commercial acumen in client-facing situations.
• Own end-to-end lease processes and advise client teams on occupier matters.
• Prepare and manage service charge budgets and reconciliations according to standards.
• Lead property operations, health and safety compliance, and site-level projects.
• Mentor junior staff and foster knowledge transfer.

Skills

Advanced knowledge of commercial

Lease structures and negotiations

Financial analysis

Legislation & compliance

RICS standards

ESG implementation

Benchmarking & metrics

Strategic thinking

Influencing skills

Team leadership

Job description

Senior Surveyor - JLL UK Property Management

Join JLL as a Senior Surveyor delivering exceptional property management for prestigious Central London assets. Lead the management of a diverse portfolio working with a range of high-profile institutional clients, in a dynamic, collaborative and progressive Central London team.

Key Responsibilities

Client Relationship Management

• Act as main point of contact for Asset Managers, leading relationships with professionalism and accountability
• Provide considered advice on both simple and complex property management issues
• Demonstrate commercial acumen in client-facing situations
• Balance technical property expertise with business relationship management

Lease and Legal Management

• Handle complex occupier applications including alienation and alterations
• Own end-to-end processes for lease matters, providing recommendations to client teams
• Ensure occupier compliance with lease covenants and resolve issues affecting valuation
• Apply excellent understanding of landlord/tenant legislation and relevant case law
• Liaise with legal, building surveying, and other specialist advisers as needed

Financial Management

• Work with JLL Accounts teams on financial accountability and cashflow management
• Provide expert debt recovery advice to asset managers
• Ensure accuracy of occupier ledgers and resolve issues promptly
• Take ownership of resolving historic accounting matters
• Process supplier purchase orders and invoices within mandate
• Manage financial trackers for utilities, turnover, and commercialization

Service Charge Administration

• Prepare and manage service charge budgets and reconciliations according to RICS Professional Standards
• Respond authoritatively to occupier queries and challenges
• Review and advise on service charge apportionment methodologies
• Ensure accurate calculations and management of occupier caps and landlord liabilities
• Actively work with asset managers to reduce void costs

Property Operations

• Conduct thorough property inspections according to client and JLL KPIs
• Submit detailed written reports within 5 working days
• Maintain high standards across all managed sites
• Lead transitions meetings and maintain Readiness for Sale packs
• Collaborate on major works and site-based projects
• Implement health and safety compliance measures
• Oversee insurance matters and support annual renewal processes

Team Leadership

• Lead complex property initiatives autonomously while knowing when to escalation issues
• Provide oversight and mentorship to junior surveyors and graduates
• Support team members on technically complex issues
• Create opportunities for junior colleagues to gain exposure to complex work
• Foster knowledge transfer through coaching and informal tuition

Skills & Qualifications

Technical Knowledge

• Advanced knowledge of commercial property management best practices
• Expertise in complex lease structures and negotiations
• Strong financial analysis skills for property performance optimization
• Comprehensive understanding of property-related legislation and compliance
• Thorough understanding of RICS professional standards and requirements
• Advanced understanding of sustainability standards and ESG implementation
• Knowledge of industry benchmarking methodologies and performance metrics

Personal Attributes

• Strategic thinking that connects property activities to broader objectives
• Excellent judgment when making decisions with significant implications
• Influencing skills that drive results without direct authority
• Resilience when dealing with challenging situations or stakeholders
• Innovative approach to property management challenges
• Client relationship focus that builds trust and credibility
• Emotional intelligence when managing team dynamics
• Diplomatic handling of conflicts and competing priorities

At JLL, Senior Surveyors are respected experts who provide technical leadership while developing the next generation of property professionals, ensuring exceptional service delivery across complex commercial portfolios.