Associate Relationship Manager - Mid Market

Lloyds Banking Group; Andover; On-site; GBP 41,000 - 52,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

Discounts

28 days holiday

Wellbeing initiatives

Parental leave

Job summary

Lloyds Banking Group is seeking an Associate Relationship Manager to support a growth Mid-Market portfolio across the Southampton/Andover area. You will assist in delivering term loans, RCFs and other banking solutions while supporting an RD to bring on new-to-bank relationships.

The role focuses on new business origination within a dynamic team. In this growth role, you will engage clients, analyse financials, and collaborate with product partners to tailor solutions while ensuring risk is

Qualifications

• Minimum 2+ years’ experience in a customer-facing role within Corporate or Commercial banking.
• Experience supporting lending and credit activity, including analysing financial information and contributing to credit proposals or reviews
• Strong organisational and time management skills
• Confidence in building and maintaining relationships
• Clear written and verbal communication skills
• A proactive mindset and willingness to learn
• Awareness of risk and how to manage it effectively
• Desirable, but not essential: Experience in Business & Commercial Banking
• Proficient in using CRW, PEGA and Co-Pilot

Responsibilities

• Attend client meetings (virtually or in person), prepare agendas and briefing notes, follow up actions and communicate updates on sector insights, products, clients’ facilities, meetings and events.
• Portfolio Management & Growth: Support the lending journey, help identify high-value clients and spot opportunities to deliver product solutions.
• Risk & Compliance: Use your understanding of financial accounts to support credit proposals, monitor and manage risk and contribute to financial analysis.
• Credit & Onboarding: Assist with credit reviews, facility changes and onboarding, including preparing proposals and tender submissions.
• Organisation & Efficiency: Manage your diary and inbox, prioritise tasks and contribute to process improvements that benefit clients and colleagues.
• Collaboration & Insight: Work with internal teams and product partners to deliver tailored solutions and stay informed on sector developments.

Skills

Client relationship

Credit support

Lending knowledge

Communication

Organisational skills

Risk awareness

Proactive learner

Cross-functional collaboration

Client service

Tools

CRW

PEGA

Co-Pilot

Job description

Job Description Summary

End Date Sunday 01 November 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share

JOB TITLE

Associate Relationship Manager

SALARY

Depending on experience - starting from £40,824.

LOCATION

Southampton or Andover

HOURS

Full-time

WORKING PATTERN

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About the Role

We’re seeking an Associate Relationship Manager to provide support for a growth portfolio within our Mid-Market segment (T/O £50m - £500m). Working alongside a Relationship Director across the Southampton/Andover area, you’ll help deliver excellent service and tailored solutions to meet our clients’ goals. The successful candidate will support providing Term Loans, RCFs, and other banking solutions to a range of businesses. You’ll be supporting an RD who is experienced in bringing on new-to-bank relationships, working with key-business-introducers and advisors to make this happen. This is a growth role for our Mid-Market team, and that focus on new business origination is key for the person we’re looking for. Mid Markets is a Relationship Management business within Business and Commercial Banking. We’re responsible for the overall management of client relationships whose turnover is between £50m - £500m. It’s an exciting and wide-ranging segment spanning a variety of sectors and central to our purpose of Helping Britain Prosper. You’ll play a key role in building long-term, multi-product relationships— leading on the new business strategy, ensuring funds are with clients quickly, handling risk, and deepening client engagement. This is a dynamic role where no two days are the same, ideal for someone who thrives in a fast-paced environment and is passionate about putting customers first.

What you'll be doing

• Client Engagement: Attend client meetings (virtually or in person), prepare agendas and briefing notes, follow up actions and communicate updates on sector insights, products, clients’ facilities, meetings and events.
• Portfolio Management & Growth: Support the lending journey, help identify high-value clients and spot opportunities to deliver product solutions.
• Risk & Compliance: Use your understanding of financial accounts to support credit proposals, monitor and manage risk and contribute to financial analysis.
• Credit & Onboarding: Assist with credit reviews, facility changes and onboarding, including preparing proposals and tender submissions.
• Organisation & Efficiency: Manage your diary and inbox, prioritise tasks and contribute to process improvements that benefit clients and colleagues.
• Collaboration & Insight: Work with internal teams and product partners to deliver tailored solutions and stay informed on sector developments.

Why Lloyds Banking Group

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.

What you'll need

• Minimum 2+ years’ experience in a customer-facing role within Corporate or Commercial banking?
• Experience supporting lending and credit activity, including analysing financial information and contributing to credit proposals or reviews
• Strong organisational and time management skills
• Confidence in building and maintaining relationships
• Clear written and verbal communication skills
• A proactive mindset and willingness to learn
• Awareness of risk and how to manage it effectively
• Desirable, but not essential: Experience in Business & Commercial Banking
• Proficient in using systems such as CRW, PEGA and Co-Pilot

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Closing text

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.