SME Relationship Director Trading Sector

Lloyds Banking Group; Worcester; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

Discounted shopping

30 days holiday

Wellbeing initiatives

Parental leave

Disability workplace adjustments

Job summary

Lloyds Banking Group is seeking a proactive SME Relationship Director to manage a high-profile portfolio across Herefordshire and Worcestershire. You will act as the face of the bank, nurturing key clients and unlocking growth through tailored financial solutions.

You will build trust, expand client networks, and lead strategic outreach to win new business while managing risk and ESG considerations in a dynamic, hybrid workplace.

Qualifications

• Proven ability to build and maintain strong client relationships.
• Track record of winning new business in a competitive environment.
• Strong credit and risk management skills.
• Excellent communication and negotiation skills.
• Self-starting approach with ability to work independently and as part of a high-performing team.

Responsibilities

• Support high-profile client relationships, putting the client at the heart of what you do and adding customer value at every interaction.
• Proactively identifying and delivering Commercial Banking solutions to meet client needs (banking, payments, deposits, cards and lending).
• Build a strong network of internal and external partners to open doors and create opportunities.
• Lead the charge to win new-to-bank clients through strategic outreach and relationship building.
• Establish relationships with Group Partner companies to bring in the whole Bank’s products.
• Handle risk aspects of the portfolio including ESG strategy development and Net Zero journeys.

Skills

Client relationships

New business

Credit risk

Negotiation

Communication

Independent worker

Job description

End Date Tuesday 27 October 2026

Salary Range £0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options Hybrid Working, Job Share

Job Description

JOB TITLE: SME Relationship Director - Trading Sector

Salary

Competitive package available

Location

Herefordshire and Worcestershire

Hours

Full-time

Working Pattern

Our work style is hybrid, which involves spending at least 1 day per week, or 20% of your time, at one of our office sites. The remainder of your time will be spent supporting and meeting clients.

About the role

We’re looking for a passionate and driven Relationship Director to take ownership of a high-profile SME portfolio in the Herefordshire and Worcestershire. It is a strategically important portfolio with strong growth potential. Your role will be pivotal in enhancing client confidence, retaining existing business, and driving new opportunities. You’ll work with businesses turning over between £15m to £50m helping them unlock their potential through tailored financial solutions. You’ll be the face of Lloyds Bank to existing and new clients, building trust, delivering value, and driving growth in a region where relationship management is key.

What will you be doing?

Supporting high profile client relationships, putting the client at the heart of what you do, adding customer value at every interaction and becoming a trusted advisor Proactively identifying and delivering Commercial Banking solutions to meet the business needs of these clients - including day-to-day banking, payments, deposits, cards and lending Building a strong network of internal and external partners to open doors and create opportunities Leading the charge to win new-to-bank clients through strategic outreach and relationship building Establishing relationships with Group Partner companies and through them bringing the whole Bank to the client, delivering products to meet their needs Handling the 'Risk' side of your client portfolio including supporting clients with developing ESG strategies and supporting their journey to Net Zero.

Why Lloyds Banking Group?

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What we need from you

Proven ability to build and maintain strong client relationships and influence external partners. To be seen as the go to banker in their geographic area of responsibility. Maintaining a high profile with external influencers and the local business community to achieve the Bank’s stated aim of being the best bank for clients. A track record of winning new business in a competitive environment within corporate or commercial banking. Strong credit and risk management skills, with experience in evaluating propositions and making confident recommendations. Excellent communication and negotiation skills, including understanding legal documentation and commercial terms. A proactive, self-starting approach with the ability to work independently and as part of a high-performing team.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives
• generous parental leave policies
• We also offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns.
• and a dedicated Working with Cancer Initiative.

Ready for a career where you’ll learn and thrive? At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.