Associate Project Manager

Healthcare Businesswomen’s Association; Greater London; Hybrid; GBP 67,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k) matching

Family leave

Flexible paid time off

10 paid holidays per year

Job summary

Medidata is offering a hybrid role focused on supporting Client Project Consultants in delivering Patient Cloud projects. You will gain experience with Medidata systems and processes while contributing to on-time, within-budget study delivery and high-quality outcomes.

You will work in a team that values collaboration, clear communication, and continuous improvement. Travel will be required up to 20% for national and international projects, and you will mentor less-experienced staff as you gain

Qualifications

• Basic understanding of clinical research and patient-facing SaaS tech.
• Experience with client-facing roles and strong communication.
• Able to manage timelines and work collaboratively.
• Familiarity with eCOA/ePRO, eConsent, Virtual Trials or wearables is a plus.
• Proficient with MS Office and Google Workspace.
• Willingness to travel 10–20% nationally or internationally.

Responsibilities

• Support Patient Cloud Project Consultants on delivery of scope, on time and within budget.
• Create and maintain accurate study documentation.
• Monitor client expectations and manage risks for projects.
• Capture minutes and action items during client and internal meetings.
• Contribute to continuous improvement and mentoring of new staff.
• Lead end-to-end processes for simple projects as experience allows.
• Ensure compliance with Medidata project management methodologies and SOPs.

Skills

Clinical research basics

Client-facing experience

Verbal written communication

Time management

Teamwork and collaboration

Education

Four-year college degree or equivalent

Tools

MS Office

Google Workspace

Medidata internal systems

Job description

Location

This is a hybrid remote/in-office role.

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy.

About our Company

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systèmes brand (Euronext Paris: FR0014003TT8, DSY.PA), Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at www.medidata.com. Listen to our latest podcast, from Dreamers to Disruptors, and follow us at @Medidata.

About the Team

Responsible for the overall relationship management of client accounts and day-to-day activities. Responsible for ensuring that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

Responsibilities

• Gain experience in Medidata systems and processes, with the aim to gain working knowledge of Patient Cloud products
• Complete standard project tasks with mentor/project team support for problem solving
• Support Patient Cloud Project Consultants on assigned studies with a focus on delivery of the scope on time, within budget and with a high quality outcome
• Support the Patient Cloud Project Consultants in their project delivery needs, including but not limited to the creation and maintenance of accurate and current study documentation
• Support the Patient Cloud Project Consultants in the management of client expectations
• Support the Patient Cloud Project Consultants by helping monitor project scope, timelines, issues & risks for a variety of projects
• Support the Patient Cloud Project Consultants by capturing minutes/action items during client and internal status meetings
• Support lessons learned meetings internally and externally including application of continuous improvement
• Support internal initiatives/task teams tied to team goals
• Contribute to mentoring new staff at same level
• Serve as primary point of contact and lead end to end processes for simple complexity projects as needed and as experience allows
• Assure compliance with Medidata's standard project management methodologies and Medidata SOPs

Qualifications

• Basic understanding of clinical research (pharma, device and/or biotech sectors) and a good understanding of Clinical Research SaaS technology
• Experience working with eCOA/ePRO, eConsent, Virtual Trials or Wearable Sensors preferred
• Able to demonstrate good verbal/written communication and organizational skills
• Experience in a client facing role and able to demonstrate a customer first attitude through work would be ideal
• Exhibit time management skills combined with strong collaboration and team-building awareness
• Some experience in managing project timelines and risk assessment would be advantageous
• Able to support project teams, promote unity and teamwork
• Self motivated and able to assume responsibility in a professional manner
• Has working knowledge of all relevant Medidata internal systems
• Can demonstrate some computing skills and has experience with MS Office suite and Google Workspace
• Is able to clearly demonstrate presentation and soft skills
• Travel expectations 10% - 20%, national / international
• Valid driver's license required
• 4 -year college degree or equivalent (analytic discipline a plus) preferred
• 1-3 years relevant experience in clinical/biomedical and/ or software development environment preferred

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, life and disability insurance, 401(k) matching, family leave, flexible paid time off; and 10 paid holidays per year.

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Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

We will accept applications on an ongoing basis until we fill the position.