Associate Product Manager - Platform

NBC Universal, Inc.; City of Westminster; On-site; GBP 60,000 - 90,000; Full time

Job summary

NBCUniversal is seeking a Product Manager to support platform capabilities powering Hayu and EMEA Networks DTC propositions. The role spans content publishing, personalization, search, integrations, partner distribution, commerce and operational excellence across international markets.

The PM will work with Engineering, Data, Editorial, Commercial and Product teams to ensure scalable, reliable platforms and to translate complex technical details into customer-facing guidance.

Qualifications

• Experience in an engineering or product role.
• Understanding of APIs, integrations, cloud-based architectures.
• Able to communicate effectively with technical and non-technical stakeholders.
• Experience managing backlogs, roadmaps, and cross-functional delivery.

Responsibilities

• Support delivery of the platform roadmap for Hayu & EMEA Networks DTC propositions.
• Define and evolve shared capabilities including CMS, content ingestion, search, recommendations, metadata, analytics, and partner integrations.
• Balance short-term business priorities with long-term technical investments.
• Translate technical documentation into customer facing FAQs.
• Work closely with engineers and architects to define requirements and acceptance criteria.
• Manage platform backlogs and prioritise work across multiple stakeholder groups.
• Ensure platform solutions are scalable, resilient, maintainable, and cost efficient.
• Drive platform operational excellence, including performance, reliability, monitoring, and incident management.
• Support distribution and platform partnerships across connected devices, operators, and third-party platforms.
• Collaborate with commercial and technical teams to deliver partner requirements and integrations.
• Use product, operational, and performance data to identify opportunities for improvement.
• Ensure analytics requirements are embedded in platform features and services.
• Drive continuous optimisation of platform performance and operational processes.

Skills

APIs & integrations

Backlog management

Roadmaps

Stakeholder communication

Analytical thinking

Streaming/OTT knowledge

Tools

APIs

Cloud platforms

Analytics tools

Job description

We are looking for a Product Manager to support the platform capabilities that power Hayu & EMEA Networks DTC product propositions. This role works across the shared foundations that enable content publishing, personalisation, search, platform integrations, partner distribution, commerce and operational excellence of our streaming products. Reporting to the Product Director, Platform, you will work closely with Engineering, Architecture, Data, Editorial, Commercial, and Product teams to ensure our platforms are scalable, reliable, and ready to support multiple propositions and international markets., Product Strategy & Roadmap

• Support delivery of the platform roadmap supporting Hayu & EMEA Networks DTC product propositions.
• Define and evolve shared capabilities including CMS, content ingestion, search, recommendations, metadata, analytics, and partner integrations.
• Balance short-term business priorities with long-term technical investments.
• Translate technical documentation into customer facing FAQs

Platform & Technical Delivery

• Work closely with engineers and architects to define requirements and acceptance criteria.
• Manage platform backlogs and prioritise work across multiple stakeholder groups.
• Ensure platform solutions are designed for scalability, resilience, maintainability, and cost efficiency.
• Drive platform operational excellence, including performance, reliability, monitoring, and incident management.

Partnerships & Integrations

• Support distribution and platform partnerships across connected devices, operators, and third-party platforms.
• Collaborate with commercial and technical teams to deliver partner requirements and integrations.
• Manage platform dependencies and vendor relationships where applicable.

Data & Optimisation

• Use product, operational, and performance data to identify opportunities for improvement.
• Ensure analytics requirements are embedded in platform features and services.
• Drive continuous optimisation of platform performance and operational processes.

Experience

• Experience in an engineering or product role.
• Understanding of APIs, integrations, cloud-based architectures, and modern digital platforms.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Experience managing backlogs, roadmaps, and cross-functional delivery.
• Strong analytical and problem-solving skills.
• Familiarity with streaming, OTT, subscription or digital media products is desirable.

Desired Characteristics

• Improved platform reliability and performance.
• Faster feature delivery across Hayu and Universal+.
• Increased re-use of shared capabilities across propositions.
• Reduced operational overhead and technical debt.

As one of the world's premier entertainment portfolios, NBCUniversal International Networks & Direct-to-Consumer delivers compelling content and brands to over 110 territories across Europe, the Middle East, Africa, Latin America and Asia Pacific. Providing a full range of entertainment experiences to local audiences across the globe, the unique offerings include two streaming brands - Universal+ and Hayu - and popular linear networks including UNIVERSAL TV, SciFi, 13TH STREET, DIVA, Studio Universal, Telemundo, Bravo and DreamWorks

Universal+ is the group's general entertainment streaming service available outside the US. As a hybrid linear and non-linear SVOD, the service aggregates linear networks on affiliate platforms and offers subscribers both live programming and an extensive range of VOD content, including territory premieres and boxsets - available all in one place. NBCU's direct-to-consumer activity outside the US includes Hayu, the reality SVOD service available in 45 territories - including the UK, Canada and across Europe and Asia Pacific. NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.