Associate Operator, Warehouse Operations

Cencora, Inc.; Northampton; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Company pension scheme

Training and development opportunities

Career progression opportunities

Wellbeing initiatives

Onboarding and role-specific training

Job summary

Cencora, Inc. seeks an organised Inventory Clerk to support inventory operations at our service centre. You will maintain stock accuracy, investigate discrepancies, and assist in warehouse tasks alongside the Inventory Team Lead.

This role requires attention to detail and a capable, independent work approach. Key duties include data management in the warehouse system, stock counts, and handling recalls, quarantines, and stock write-offs.

Qualifications

• High school diploma or equivalent required.
• Less than 2 years in warehouse support or related field.
• Knowledge of warehouse operations and inventory control principles preferred.
• CSCP or equivalent certification is preferred.

Responsibilities

• Maintain accurate inventory and slot data in the warehouse management system.
• Process new and discontinued product lines and update records.
• Conduct regular stock counts and investigate discrepancies.
• Audit stock write-offs, batch failures, and shipping issues.
• Manage recalls, quarantine stock, damaged stock, and destruction processes.
• Perform expiry checks and monitor short-dated stock.
• Respond to stock-related queries from internal stakeholders.
• Support reporting and cross-functional warehouse activities.

Skills

Verbal communication

Written communication

Numeracy

Attention to detail

Planning

Problem solving

Independent working

Customer service

GDP understanding

Education

High School Diploma/GED

Tools

Microsoft Excel

Microsoft Word

Outlook

Teams

Job description

We are seeking an organised and detail-oriented Inventory Clerk to support the effective management and accuracy of inventory operations within our Service Centre. Working closely with the Inventory Team Lead, you will assist in maintaining stock accuracy, investigating discrepancies, managing inventory processes, and supporting operational efficiency through a combination of warehouse and administrative duties.

• Maintain accurate inventory and slot data within the warehouse management system.
• Process new and discontinued product lines and update inventory records accordingly.
• Conduct stock counts in line with schedules and investigate stock discrepancies.
• Audit and process stock write-offs, batch failures, billing failures, and goods-in defaults.
• Manage product recalls, quarantine stock, damaged stock, and destruction processes.
• Carry out expiry date checks and monitor short-dated stock.
• Respond to and resolve stock-related queries from internal stakeholders.
• Support reporting, administrative tasks, and cross-functional warehouse activities as required. High level of visual accuracy and attention to detail.
• Good verbal communication skills.
• Intermediate written communication skills.
• Intermediate numeracy and literacy skills.
• Strong customer service focus.
• Ability to work independently and use initiative when required.
• Basic knowledge of Microsoft Excel, Word, Outlook, and Teams.
• Good planning, organisation, and problem-solving skills.
• Understanding of Good Distribution Practice (GDP) principles., High School Diploma/GED or equivalent experience required. Less than 2 years of experience in warehouse support, distribution operations, shipping, receiving, inventory control, material handling, or a related field required. Certified Supply Chain Professional (CSCP), or equivalent certification preferred. Knowledge in warehouse operations processes, including receiving, storage, picking, packing, staging, and shipping. Knowledge in inventory control principles, stock movement tracking, and material traceability requirements. Knowledge in temperature-controlled handling and cold chain support requirements for sensitive products and materials. Knowledge in packaging materials, reusable shipping assets, and replenishment practices within warehouse operations. Knowledge in shipment documentation, operational recordkeeping, and transaction processing requirements. Knowledge in safe material handling practices and the use of warehouse equipment and tools. Ability to follow established warehouse procedures and standardized work instructions. Ability to maintain accurate records and update operational information in warehouse systems and logs. Ability to identify inventory, packaging, shipment, and material handling exceptions for further action. Ability to support timely and accurate order preparation and material movement activities. Ability to manage multiple routine tasks across warehouse workflows while maintaining accuracy. Ability to work with temperature-sensitive materials in line with defined handling requirements.

Desirable

• Previous experience working within a warehouse or distribution environment.
• Experience in stock control or inventory management.
• Understanding of warehouse management systems.
• Knowledge of stock reconciliation processes.
• Experience investigating inventory discrepancies.
• Familiarity with pharmaceutical or healthcare distribution environments.
• Experience working with operational reports and data analysis.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Benefits

• Competitive salary.
• Company pension scheme.
• Training and development opportunities.
• Career progression opportunities within a growing organisation.
• Supportive and collaborative team environment.
• Access to employee wellbeing initiatives.
• Comprehensive onboarding and role-specific training.
• Opportunity to gain experience across multiple operational functions.