Associate Director, Sales Operations

Mobility Global; Greater London; Presencial; GBP 65 000 - 90 000; Tempo integral

Resumo da oferta

Mobility Global in Greater London is seeking a Sales Operations professional to enhance forecasting, quota building, and management reporting across regions. You will partner with Sales Leadership, drive CRM hygiene, and deliver data-driven insights to support revenue growth.

Collaborating across teams, you will implement policies, optimize Salesforce and dashboards, and promote adoption of enablement tools. Strong communication and organization are essential in this fast-paced role.

Qualificações

• Bachelor’s degree or higher and/or equivalent work experience.
• Proven experience in Sales Operations.
• Experience in supporting sales forecasting, quota building, and management reporting.
• Proficiency in Salesforce.com.
• Advanced skills in MS Excel and proficiency in all MS Office applications.
• Excellent written and verbal communication skills.
• Interacts professionally, highly organized with the ability to effectively prioritize tasks.

Responsabilidades

• Partner with Sales Leadership to meet ongoing needs of the sales organization and support onboarding.
• Develop and implement policies to enhance productivity and drive change.
• Support operational excellence by improving Salesforce and dashboards adoption.
• Provide data-driven insights, reporting, and KPIs to Sales teams.
• Improve CRM hygiene and pipeline quality by driving Salesforce adoption and data quality.
• Respond promptly to sales queries and escalate as needed.
• Own monthly forecasts and align with Finance; review assumptions and drive revenue accuracy.
• Review regional/sales performance, identify trends, and communicate to global leadership.
• Lead annual quota build and territory/account assignment governance for EMEA/APAC.
• Support incentive plans from design to reporting outcomes.
• Collaborate with Training to implement sales enablement tools and promote adoption.
• Build strong internal relationships to foster peer support.

Conhecimentos

Sales Operations

Sales forecasting

Management reporting

Communication

Organization

Prioritization

Formação académica

Bachelor’s degree or higher

Ferramentas

Salesforce.com

MS Excel

MS Office

Tableau CRM

Power BI

Xactly

Descrição da oferta de emprego

Responsibilities And Impact

• Partner with Sales Leadership to meet the ongoing needs of the sales organization, including attending sales team meetings, supporting new hire onboarding and ensuring awareness of deliverables, deadlines and results of operational analysis.
• Develop and implement policies and procedures to enhance productivity, and drive change management initiatives.
• Support team goals of operational excellence by improving functionality and user adoption in Salesforce, Tableau CRM, other internal dashboard reporting.
• Provide support and guidance to Sales teams using data driven insights, reporting and KPIs.
• Improve CRM hygiene and pipeline quality by driving adoption of Salesforce and reporting; monitor data quality and remediate root causes.
• Respond promptly to sales and sales operations queries with appropriate follow-up and escalation.
• Own monthly forecasts and related processes, ensuring timely submission and alignment with Finance. Validate assumptions and review and challenge with an action-oriented approach to drive forecast and revenue accuracy.
• Conduct regular reviews of sales performance, at regional and rep level, identify trends and action items, and communicate these to global sales leadership.
• Lead annual quota build and maintain territory / account assignment government for EMEA / APAC; ensure auditability and stakeholder alignment.
• Support periodic special incentive plans as necessary from implementation through to calculating and reporting on outcomes
• Collaborate with the Training and Enablement team to identify, implement, and support new sales enablement tools and promote user adoption.
• Build strong internal relationships with key personnel to foster peer support.

Basic Required Qualifications

• Bachelor’s degree or higher and/or equivalent work experience.
• Proven experience in Sales Operations.
• Experience in supporting sales forecasting, quota building, and management reporting.
• Proficiency in Salesforce.com.
• Advanced skills in MS Excel and proficiency in all MS Office applications.
• Excellent written and verbal communication skills.
• Interacts professionally, highly organized with the ability to effectively prioritize tasks.

Additional Preferred Qualifications

• Tableau CRM / Power BI / Xactly
• Demonstrated ability to influence senior sales leaders and partner cross-functionally with Finance
• Can operate autonomously in a fast-paced environment.
• Detail-oriented with strong documentation skills for processes and procedures.