Associate Director Operations (East Midlands)

Sewell Group; Nottingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company seeks an Associate Director of Operations to oversee healthcare estate management across multiple locations. The role involves managing key relationships and ensuring the delivery of management service agreements while leading a dedicated team. The ideal candidate will have substantial NHS experience and strong leadership skills, contributing to the improvement of community health services.

Benefits

25 days holiday plus Bank Holidays

Annual bonus opportunity

Employee Ownership

Auto Enrolment pension

Staff discounts

Bike 2 Work

Technology Scheme

Paid Parental Leave

Sickness schemes

Qualifications

• Substantial NHS experience, including healthcare estate management at a senior level.
• Team leadership and external relationship management experience.

Responsibilities

• Oversight of delivery of MSAs for the 4 LIFTCos.
• Maintain relationships with external organisations including NHS and local authorities.

Skills

Leadership

Communication

Customer Management

Education

Relevant first degree

Masters' degree

Tools

Microsoft Office

Job description

Associate Director Operations (East Midlands)

1 month ago Be among the first 25 applicants

Hours: 37.5 hours per week, Monday - Friday, 8.30am - 5.00pm

Salary: Dependent upon experience plus annual bonus opportunity

Location: Based at our Nottingham office, with some opportunity for home working, and a requirement to travel to all company offices for effective team and commission management.

Role Overview

Do you want to help shape what happens next with the country's health estate? Working in partnership with key stakeholders, you'll be responsible for a portfolio of health centres that are making a real difference to the communities they serve. Reporting to the Director of Operational Partnerships, the successful candidate will operate from our Nottingham office and provide oversight over the 4 LIFTCos across Nottinghamshire (2 LIFTCos), Derbyshire, and Leicestershire. The role will include responsibility as General Manager for the delivery of the obligations under our Management Services Agreements (MSAs) to each of the four LIFTCos, and the maintenance of relationships with key stakeholders across these areas.

Support in this role is provided by dedicated general management, operational, financial, and business development resources.

Key Responsibilities

• Oversight of the delivery of our MSAs for the 4 LIFTCos including establishing and maintaining relationships with Boards, Chairs, and Directors.
• Responsible to the Boards for the overall performance of the Management Service Provider (MSP) and delivery of MSAs.
• Proactive management, coordination, and supervision of operational, financial, and business development activities of the LIFTCos.
• Engage with specific issues escalated by operational, financial, and business development leads.
• Maintain relationships with external organisations including FM Providers, Tenants, Funders, NHS, local authorities, and other public sector partners.
• Liaise with the Director of Operational Partnerships for a coordinated approach to LIFT issues.

Additional Responsibilities

As General Manager, ensure:

• You are aware of activities and discussions with potential clients and proposals being developed by the Strategy and Project Delivery Teams.
• The appointments for delivery accurately reflect contractual and financial arrangements.
• All client commissions meet high standards and client expectations.

Requirements

Exhibiting our company behaviours of being Positive, Professional, Customer Focused, a Team Player, and Doing the Right Thing, the successful candidates will have:

Essential

• Relevant first degree or significant relevant experience
• Substantial NHS experience, including healthcare estate management at a senior level
• Team leadership and external relationship management experience
• Full UK driving license and own transport
• Excellent people, customer management, and communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Flexible attitude towards working hours and supporting team during absences

Desirable

• Masters' degree in a relevant subject
• Experience in public sector bodies outside NHS
• Professional qualifications (e.g., RICS, CIOB, RIBA, RTPI)

Sewell Group and its subsidiaries are equal opportunities employers. An enhanced DBS check will be required.

Benefits

• Competitive salary, dependent on experience
• Annual bonus opportunity
• 25 days holiday plus Bank Holidays, increasing with service
• Ownership of Sewell Estates (more info on Employee Ownership)
• Auto Enrolment pension, staff discounts, retail schemes, Bike 2 Work, Technology Scheme, Paid Parental Leave, and Sickness schemes

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management

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