Associate Director Operations (East Midlands)

Sewell Group; Nottingham; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a General Manager to oversee the delivery of healthcare management services across multiple locations. This role involves significant stakeholder engagement, strategic management, and operational oversight, ensuring high-quality service delivery in the health sector. The ideal candidate will possess substantial NHS experience, strong leadership skills, and a commitment to fostering effective relationships with external partners. Join a forward-thinking organization dedicated to making a real difference in community health, offering a competitive salary and a range of attractive benefits.

Benefits

25 days holiday plus Bank Holidays

Annual Bonus opportunity

Auto Enrolment pension

Staff discounts

High Street & Retail discount schemes

Bike 2 Work Scheme

Technology Scheme

Paid Parental Leave

Sickness Absence schemes

Qualifications

• Significant experience in NHS and healthcare estate management.
• Excellent communication and organisational skills are essential.

Responsibilities

• Oversee delivery of Management Service Agreements for four LIFTCos.
• Maintain relationships with key stakeholders and boards.

Skills

NHS Experience

Team Leadership

Relationship Management

Customer Management

Communication Skills

Education

Relevant First Degree

Masters’ Degree

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

Hours: 37.5 hours per week, Monday – Friday, 8.30am – 5.00pm

Salary: Dependent upon experience plus annual bonus opportunity

Location: Based at our Nottingham office, with some opportunity for home working, and a requirement to travel to all company offices for effective team and commission management.

Role Overview

Do you want to help shape what happens next with the country’s health estate? Working in partnership with key stakeholders, you’ll be responsible for a portfolio of health centres that are making a real difference to the communities they serve. Reporting to Director of Operational Partnerships, the successful candidate will operate from our Nottingham office and provide oversight over the 4 LIFTCos across Nottinghamshire (2 LIFTCos), Derbyshire and Leicestershire. The role will include responsibility as General Manager for the delivery of the obligations under our Management Services Agreements (MSAs) to each of the four LIFTCos, and the maintenance of relationships with key stakeholders across these areas.

Support in this role is provided by dedicated general management, operational, financial, and business development resources.

To learn more about Sewell Group and Sewell Advisory, please follow the link below:

Home - Sewell Group (sewell-group.co.uk)

Sewell Advisory - Sewell Group

Key Responsibilities

Oversight of the delivery of our MSAs for the 4 LIFTCos including:

• Establishing and maintaining a close professional relationship with the relevant Boards and individual chairs and directors
• Responsible to the relevant Boards for the overall performance of the Management Service Provider (MSP) and overall delivery of the relevant MSAs
• Proactive general management, coordination, direction and supervision of the operational, financial, and business development activities of the LIFTCos
• Active engagement in specific issues as and when escalated by the operational, financial, and business development leads
• Establishing and maintaining a close professional relationship with key individuals within external organisations and parties, including FM Providers, Tenants, Funders, Joint Venture Partners as well as the NHS, local authorities (and other public sector) partners
• Liaise with the Director of Operational Partnerships to ensure a consistent and coordinated approach to LIFT issues which impact across individual LIFTCo boundaries and differing LIFT portfolios

Establish and maintain a close professional working relationship with the Strategy Associate Director for the area. Specifically, as General Manager, ensure:

• You are fully aware of:
• The discussions and activities in which each of the Strategy Associate Director is engaged with potential clients
• The proposals being developed by the Strategy Team for potential delivery across your area
• The proposals being developed by the Project Delivery Team for potential delivery
• The appointments developed for delivery across your areas accurately reflect the contractual relationships between, and financial expectations of, the various parties
• All commissions delivered to clients (either through the LIFTCos or directly by Sewell Advisory) are of high-quality and meet the clients’ expectations

As well as exhibiting our company behaviours of being Positive, Professional, Customer Focused, a Team Player and Doing the Right Thing, the successful candidates will have the following:

Essential

• Educated to relevant first degree level in a relevant subject, or significant relevant experience
• Substantial experience of working within the NHS
• Experience of managing healthcare estate including significant strategic management at a senior level
• Team leadership experience
• Relationship management experience at senior level with external partners
• A full driving licence, valid in the UK and own transport.
• Excellent people & customer management skills.
• A positive and professional attitude, along with a high-quality approach to service delivery.
• Excellent levels of computer literacy in Microsoft Office products, specifically
• Outlook, Word, Excel and PowerPoint.
• Excellent communication and organisational skills.
• Be able to work both as a team member and alone in a busy working environment.
• Have a flexible attitude towards hours worked and interest in supporting the
• wider team during holiday and sickness periods.

Desirable

• Educated to Masters’ degree level in a relevant subject
• Substantial experience (non-NHS) public sector bodies/organisations
• Professional qualification (i.e. RICS, CIOB, RIBA, RTPI)

Sewell Group and its subsidiaries are equal opportunities employers, recruiting within the guidelines of the Equality Act 2010. We are committed to the promotion of diversity and equal opportunity, as an employer and in the delivery of our products and services.

As a committed safe employer, an enhanced DBS (criminal record) check will be carried out for the successful candidate of this role.

• Competitive Salary, Dependent on experience
• Annual Bonus opportunity
• 25 days holiday (plus Bank Holidays), rising with length of service to 30 days
• Being a Co-Owner of Sewell Estates, learn more here:Employee Ownership - Sewell Group (sewell-group.co.uk)
• Auto Enrolment pension
• Staff discounts
• High Street & Retail discount schemes
• Bike 2 Work Scheme
• Technology Scheme
• Paid Parental Leave and Sickness Absence schemes

Click here to take a look at our flexible reward and benefits offer!