Associate Director Improvement and Personalisation

NHS Greater Manchester; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

NHS Greater Manchester invites applications for a senior clinical lead responsible for quality improvement and personalisation across the locality, shaping transformation programmes and embedding evidence-based, person-centred care.

The post holder will drive NHS GM strategy, work with local partners, safeguard learning, and strengthen governance while championing inclusive service redesign that reduces inequalities.

Job description

The postholder will provide clinical leadership and strategic oversight for quality improvement and personalisation across the locality, ensuring transformation programmes embed evidence-based methodologies and person-centred care. This includes championing formal improvementapproaches; National Modern Service Frameworks (MSFs) and National Structure improvement Collaboratives (Out patients, Urgent and Emergency Care, Frailty) . The post holder will drive a comprehensive quality improvement culture, integrating learning from safeguarding, incidents, and LeDeR reviews into service redesign, and amplifying the voice of patients and communities., Lead transformation and/or delivery programmes operational workstreams aligned to NHS GM strategy, the Locality Plan and national guidance. Maintain oversight of risk, assurance, and governance for the defined portfolio, ensuring alignment of clinical and organisational governance across the place health and care system.Work collaboratively across the place partnership (e.g. Local Authority, politicians, primary care networks and individual providers, hospital trusts, mental health trusts and the voluntary sector) to ensure joint working, integrated models of care, and accountability for delivery ofintegrated outcomes.

Build strong relationships with local government partners (e.g. adult social care, children's services, housing and public health) to develop a shared understanding of the population and work together to reduced inequalities, improve outcomes and strengthen neighbourhoodhealth.

• Drive the ongoing identification of underserved communities by assessing the quality, performance and productivity of provision, by integrating person-level data and insights with the biological, psychological and social drivers of risk and demand.
• Work collaboratively across multiple places and/or across GM as requiredo Support a partnership approach between the statutory Safeguarding accountabilities of NHS GM with place arrangements , providing support, leadership and communication to ensure partnerships at place are robust and effective for adults and children

Matrix working is key to delivering our organisation's and system priorities. You will actively enable collaboration through service planning, programme delivery, stakeholder engagement, and team leadership. This includes considering the wider impact of decisions, driving improvement, and supporting inclusive ways of working where different perspectives are valued.

All staff must ensure they adhere to NHS GM safeguarding children and adults policy and comply with the Local Safeguarding Children and Adult Board procedures. They must be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of NHS GM in line with the requirements of statutory guidance and legislation. Staff must keep up to date with safeguarding knowledge and skills by undertaking mandatory safeguarding training as specified inNHS GM safeguarding policies, which includes understanding and recognising the signs of abuse and neglect and knowing how to raise concerns when these are identified.

Equality, inclusion and human rights are at the heart of everything we do at Greater Manchester Integrated Care. We are committed to creating a culture where everyone feels valued, respected and able to thrive. This means celebrating diversity, removing barriers, and ensuring our workforce