Integration and Improvement Senior Manager

Central East Integrated Care Board; Hemel Hempstead; Hybrid; GBP 58,000 - 65,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Job summary

Central East Integrated Care Board in Hemel Hempstead is seeking an Integration and Improvement Senior Manager (NHS AfC Band 8a) to lead and manage the neighbourhood health delivery model across a local area. The role focuses on delivering specific programmes to improve residents’ health and wellbeing outcomes, driving innovation and system integration with partners.

The post requires strong leadership, strategic oversight, and the ability to engage senior stakeholders while supporting

Qualifications

• Experience in senior leadership roles within health or public sector.
• Ability to travel to face-to-face meetings.

Responsibilities

• Lead and manage day-to-day delivery of services or programmes within a defined portfolio, ensuring objectives and performance standards are achieved.
• Develop and implement the Neighbourhood Health Delivery Model within a local area, collaborating with neighbourhood teams, providers and system partners.
• Lead joint commissioning initiatives in partnership with local authorities.
• Provide visible leadership, foster collaboration, inclusion and continuous improvement across teams and partners.

Job description

Main area Administration Grade NHS AfC: Band 8a Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week (Whilst there is scope for hybrid working, the post requires regular attendance at face-to-face meetings across the system to support effective partnership working, stakeholder engagement, place-based delivery, and leadership of neighbourhood health programmes. Physical presence will be essential to develop trusted relationships and drive collaborative delivery across NHS, local authority, primary care, and voluntary sector partners.) Job ref 644-CE081-A

Employer Central East Integrated Care Board Employer type NHS Site The Forum Town Hemel Hempstead Salary £57,528 - £64,750 per annum Salary period Yearly Closing 03/11/2026 23:59

Integration and Improvement Senior Manager

NHS AfC: Band 8a

We are Central East ICB, the new organisationentrusted with serving more than 3.5 million people across Bedfordshire, Luton, Milton Keynes, Cambridgeshire and Peterborough and Hertfordshire.

We are responsible for making sure that the NHS can continue to support our community – now, and in the future. Everything we do will be guided by our core purpose: to do what best serves the population of this area.

We promise to focus on what makes the biggest difference to people’s lives – acting earlier to help prevent illness and detect disease and making it easier for our community to get the health care they need, closer to home, whenever that’s possible.

If you need support with the application process, please contact our People Team at [e-mail].

Read about our priorities in our strategy document, Our Way .

Job overview

This role leads and manages the development and implementation of the
Neighbourhood Health Delivery Model within a local area, with responsibility for the delivery of specific programmes/projects to improve residents’ health and wellbeing outcomes.

Fostering a culture of innovation and continuous improvement, identifying, evaluating, and scaling up effective local models of care, the role will use improvement methodology to work with neighbourhood teams, providers, and system partners to design and embed integrated, person-centred services.

The postholder will also lead joint commissioning initiatives in partnership with local authorities.

Main duties of the job

The Senior Manager plays an important leadership role within the Integrated Care Board (ICB), supporting the Head of Service, Associate Director, and wider management team in delivering the organisation’s strategic and operational priorities.

This is a senior post with responsibility for managing defined programmes or service areas, requiring strong operational delivery skills, effective partnership working, and the ability to contribute to system improvement.

The post will require significant communication skills and relationship development with senior stakeholders.

Working for our organisation

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long‑term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

Detailed job description and main responsibilities

To lead and manage the day-to-day delivery of services or programmes within a defined portfolio, ensuring that objectives and performance standards are achieved. This includes the development of relevant policies and procedures related to the delivery of the service/programme.

• To support the Head of Service and Associate Director in implementing ICB and system strategies that improve quality, outcomes, and efficiency that may impact beyond own area of work.
• To provide visible and supportive leadership, promoting collaboration, inclusion, and continuous improvement across teams and partners.
• To contribute to system integration and service transformation through effective planning, delivery, and partnership working, working beyond own work area and providing expertise where required.

Person specification

Experience

• Achieved grades/experience
• Ability to travel to face to face meetings

Experience

• Achieved grades/experience
• Ability to travel to face to face meetings

Please Note:

• This vacancy may close before the advertised closing date if a sufficient number of suitable applications are received. We recommend submitting your application early to avoid disappointment.
• Successfully shortlisted applicants will be contacted by email with an invitation to interview.
• Please note that we do not pay interview expenses, all costs are incurred by the candidate.

Notes on completion of applications:

• All reference requests will be made to your employer/previous employers' HR Department, covering the previous 3 years of activity.
• We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to undertake this commitment. Applicants will be subject to robust safer recruitment processes.
• All eligible staff will need to have gained clearance through a standard/enhanced DBS check prior to working.
• All posts are subject to a probationary period.

Employer certification / accreditation badges

You must have appropriate UK professional registration.