Associate Director

Health Unlimited; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading health communications agency in London is seeking an Associate Director to lead accounts and projects. The role involves strategic decision-making, client relationship management, and team leadership within a hybrid work environment. The ideal candidate will have extensive communications experience in healthcare, strong leadership skills, and a creative approach to client solutions.

Benefits

25 days holiday entitlement

Opportunity to purchase additional holiday

Birthday day off

Enhanced maternity/paternity benefits

Pension contributions

Healthcare cashback scheme

Social events

Qualifications

• Communications experience within a healthcare agency.
• Ability to build strong relationships with clients at senior levels.
• Experience delivering integrated communication campaigns.

Responsibilities

• Lead and manage accounts effectively.
• Develop and present new business proposals.
• Mentor and manage team members.

Skills

Communication

Leadership

Strategic Thinking

Tools

Veeva

Salesforce Marketing Cloud

Job description

We areHealth Unlimitedand we are looking for anAssociate Directorto join ourcommunicationsteam based in Soho, London.

You will work with the brightest and most ambitious colleagues in health communications as well as across creative, digital and medical education. We take a creative approach to everything we do – putting our audience first to achieve tangible outcomes. We have an entrepreneurial culture, which encourages and supports everyone to bring the best ideas to our clients.

The Associate Director is a key role within our agency. We seek a strong leader and team player who works collaboratively while also being confident in making key strategic decisions and growing the business. Leading a range of accounts and projects, you will take pride in gaining the trust and respect of clients, demonstrating innovation and creativity beyond client expectations, and developing exceptional communications, marketing, and PR programmes.

Please note this is a hybrid role with a mix of working from home and from our offices in Soho required.

Day to day of the role will include:

Account and team responsibilities

• On-going effective leadership and management of all accounts under your remit.
• In-depth and confident understanding of clients’ strategic goals.
• Provide insights into new therapy areas and key audiences quickly and confidently.
• Flawless implementation of account activities as well as directing and managing others to do so.
• Regular and appropriate updates with the management team.
• Management and mentoring of teams to build their communications expertise and client service skills.
• Strong leadership to engage and inspire your teams and the wider team within the consultancy.

Financial responsibilities

• Effective financial planning and awareness of the implications of profitability, financial reporting and forecasting of accounts as assigned to you.
• Ensuring accounts under your remit are profitable and over-service is kept to a minimum.
• Ensuring accurate and timely invoicing, budget tracking and reconciling by the team.

New business responsibilities

• Confident development and presentation of new business proposals.
• Proactive development of existing accounts through identification of opportunities for organic growth and conversion into new or ongoing work from clients.
• Identification of new business opportunities in target areas.
• Mentor/line-manage multiple team members within the company and help develop their ability and experience through coaching and experience building.

Requirements

• Communications experience within a healthcare agency.
• Ability to build strong relationships with clients at senior levels.
• Must be a polished, persuasive, and strategic communicator – both written and verbal/presentation, with a solid understanding of the editorial skills needed for excellence in communication.
• Insight development and understanding of end user needs (Patient, KOL, HCP, client, etc).
• Confident management of the creative process, from brief creation through to evaluation and presentation of ideas, campaigns and assets.
• Communications strategy experience including leading client workshops and developing strategy/plans.
• Experience delivering integrated communication, marketing, or advertising toolkits/campaigns at a regional or global level.
• Experience with Veeva and Salesforce Marketing Cloud or other CRM platforms.
• Patient and HCP journey planning

Benefits

The benefits we offer focus on better balance between work and personal life, rewarding all our dedicated employees, rejuvenating health, body and mind and career development. We understand that our people are what makes us excellent, just a snapshot of the extensive benefits package we provide to support you includes:

• Holiday Entitlement – 25 days per year, increasing by one day per year after two years of service (up to a maximum of 30 days per holiday year)
• Purchase Holiday – opportunity to purchase up to five additional days of annual leave per year
• Birthday Day off
• Christmas Office Closure (usually three days) – separate to holiday entitlement
• Flexible Bank Holiday Days
• Volunteering Day
• Enhanced Maternity/Paternity/Adoption benefits
• Pension Contributions - in line with auto enrolment guidelines, 5% employee contribution and 3% employer
• Electrical Car Scheme
• Tastecard
• Opportunity to Working Abroad (up to 4 weeks)
• Long-Service Awards – at each five-year milestone
• Healthcare cashback scheme
• Social events

As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you’re just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.