Associate Clinical Supply Chain Management Specialist

IQVIA; United Kingdom; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

IQVIA in the UK is seeking a Clinical Supply IRT Specialist to support trial delivery through Interactive Response Technology and clinical supply management. You will partner with cross-functional study teams to enable IRT setup, changes, validation, and process optimization.

You will translate operational needs into system requirements, ensure quality and compliance, and contribute to risk assessments, UAT, and training.

Qualifications

• Experience in clinical research, clinical operations, or a related pharmaceutical/biotechnology environment.
• Knowledge of clinical trial processes and drug development lifecycle.
• Familiarity with Interactive Response Technology (IRT) and related systems (RTSM, IVRS/IWRS).
• Strong analytical and problem-solving skills with ability to manage multiple priorities.

Responsibilities

• Design, set up, and maintain IRT solutions for clinical studies.
• Translate study requirements into IRT specifications with study teams.
• Support risk assessments and UAT for new study setups and changes.
• Develop and execute testing documentation and validation activities.
• Provide guidance on IRT processes, systems, and best practices.

Skills

IRT knowledge

Cross-functional collaboration

Regulatory compliance

Tools

IVRS/IWRS/RTSM

Job description

Clinical Supply IRT Specialist | Location: UK - Remote / Hybrid

Job Overview

IQVIA is seeking a Clinical Supply IRT Specialist to support the successful delivery of clinical trials through expertise in Interactive Response Technology (IRT) and clinical supply management processes. In this role, you will partner with cross-functional study teams to support IRT setup, change management activities, system validation, and process optimization. You will act as a subject matter expert, helping ensure that clinical supply strategies are accurately translated into system requirements while maintaining quality, compliance, and operational efficiency. This position offers an excellent opportunity for professionals with experience in clinical supplies, clinical operations, or IRT systems who enjoy working at the intersection of technology and clinical trial delivery.

Key Responsibilities

• Support the design, setup, and maintenance of IRT solutions for clinical studies.
• Collaborate with study teams and stakeholders to translate operational and supply requirements into IRT specifications.
• Contribute to risk assessments and support user acceptance testing (UAT) activities for new study setups and system changes.
• Review, develop, and execute testing documentation and associated validation activities as required.
• Provide guidance and expertise on IRT-related processes, systems, and best practices.
• Partner with internal and external stakeholders to support study startup, amendment implementation, and ongoing study management.
• Contribute to continuous improvement initiatives aimed at enhancing IRT processes, tools, and ways of working.
• Support training activities and knowledge sharing across study teams and functional groups.
• Ensure activities are conducted in compliance with applicable quality standards, Good Clinical Practice (GCP), and regulatory requirements.

Qualifications & Experience

• Required Experience within clinical research, clinical supplies, clinical operations, or a related pharmaceutical/biotechnology environment.
• Knowledge of clinical trial processes and the drug development lifecycle.
• Familiarity with Interactive Response Technology (IRT), RTSM, IVRS/IWRS, or similar clinical trial systems.
• Strong analytical and problem-solving skills with the ability to manage multiple priorities.
• Experience collaborating with cross-functional and global stakeholders.
• Excellent communication and stakeholder management abilities.
• Strong attention to detail and a quality-focused mindset.
• Proficiency with clinical systems and standard business applications.
• Preferred Experience supporting clinical supply chain activities.
• Exposure to study startup and system validation activities.
• Understanding of GCP, GMP, and applicable regulatory requirements.
• Experience contributing to process improvement initiatives and training activities.
• Previous experience working within global clinical development organizations.

What You'll Bring

• A collaborative and proactive approach to problem-solving.
• The ability to navigate complex processes and technical systems.
• Strong organizational skills and attention to detail.
• A passion for improving clinical trial operations and supporting the delivery of medicines to patients.

Why Join IQVIA?

At IQVIA, you'll work alongside industry-leading experts who are transforming healthcare through data, technology, and clinical research. You'll have the opportunity to contribute to innovative clinical programs while growing your expertise in a highly collaborative and global environment. Join us and help accelerate the development of therapies that make a difference for patients worldwide.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.

Thank you for your interest in growing your career with us.