Associate Administrator, Digital Platform

TN United Kingdom; Luton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology solutions provider in Luton seeks an Associate Administrator for their Digital Platform. The role involves leveraging ServiceNow to enhance digital transformation efforts, requiring strong problem-solving and communication skills. Ideal candidates will have some experience with ServiceNow or similar tools and a passion for IT. Thrive offers a dynamic work environment focused on career development and innovation.

Qualifications

• 0-2+ years of ServiceNow experience, preferably in ITSM, CSM.
• Strong problem-solving skills and clear communication.

Responsibilities

• Coordinate tasks and manage projects.
• Gather requirements from stakeholders.

Skills

Problem Solving

Communication

Project Management

Education

Certified ServiceNow Administrator

Tools

ServiceNow

ConnectWise

Autotask

Job description

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Associate Administrator, Digital Platform, Luton

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Client:

Location:

Luton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

46d5267fb8f3

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services.

Our corporate culture, engineering talent, customer-centric approach, and focus on NextGen services help us stand out among our peers.

Thrive is looking for individuals who see their weekdays not just as 'a job' but as an opportunity to develop valuable skills that ignite their passion and lead to a CAREER.

If you thrive in a work-hard, play-hard environment and seek guidance, training, and experience to build a lucrative career, then welcome to THRIVE!

Position Overview: At Thrive, IT is our core business, and ServiceNow is central to our digital platform and strategy.

We utilize ITSM, ITOM, ITBM, and CSM to deliver world-class management over a CMDB of a thousand companies.

We enable digital transformation starting from our customer portal and by automating processes from the workplace into the cloud.

Our roadmap includes the new Now Experience, mobile and chat capabilities, AI functionalities, and continuous efforts to digitize repeatable work using code, flow, configuration, and integrations.

Every ServiceNow team member has the opportunity to solve business, IT, and human challenges with ServiceNow’s extensive technical capabilities.

Qualifications:

• 0-2+ years of ServiceNow experience, preferably in ITSM, CSM, Domain Separation, ITOM, ITBM, and CMDB
• 0-2 years as a ServiceNow Administrator or experience with similar tools like ConnectWise, Autotask, etc.
• Basic understanding of form updates, UI policies, business rules, ACLs, catalog items, etc.
• Experience coordinating tasks and managing projects.
• Ability to gather requirements from stakeholders and liaise with developers.
• Strong problem-solving skills.
• ITIL experience is a plus.
• Certified ServiceNow Administrator is a plus.
• Respectful and clear communication skills are essential.
• Self-awareness, humility, and a sense of humor.

Note: Sense of style is not required. An effective and relevant education that informs your decisions and lends credibility to your opinions is valued. Appreciation for the fluidity of requirements is also important.

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