Assistant to Head of Operations (FTC)

Sartorius; Stonehouse; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Comprehensive onboarding

Health & Well-Being benefits

25 days annual leave

Free parking on site

Private medical and dental insurance

Job summary

Sartorius is hiring an Assistant to the Head of Operations in Stonehouse, Gloucestershire. You will perform a broad range of administrative duties, supporting a team of eight and maintaining daily office operations on-site.

The role is full-time, fixed-term for 12 months, with a Monday-Thursday 7.10–16.10 and Friday 7.10–12.10 schedule. Responsibilities include reception duties, calendar management, travel planning and coordinating external meetings.

Qualifications

• Experience in receptionist/administrative support roles.
• Ability to manage calendars, meetings and travel plans.
• Proficiency in MS Office and basic office software.

Responsibilities

• Handle frontline reception duties including calls, intercom, post and meeting minutes.
• Provide admin support to the Operations Team and prepare presentations.
• Manage the Head of Operations diary and travel arrangements.
• Coordinate maintenance schedules and liaise with suppliers.
• Support branding/marketing training and ISO compliance activities.
• Coordinate internal events and audits as required.

Skills

Reception

Administrative support

Diary management

Organizational skills

MS Office

Tools

MS Office

Job description

Join as an Assistant to our Operations department in Stonehouse, Gloucestershire. We are looking for an Assistant to Head of Operations for the Operations department at Sartorius. In this role, you will be responsible for a broad range of administrative, clerical and office duties to support the Head of Operations and the wider Operations Team. This is a standalone position supporting a team of 8 professionals, and we are looking forward to shaping the future with you. This position is available for full – time on a fixed – term period for 12 months. You will be based on site in Stonehouse, Gloucestershire. Working hours are Monday to Thursday 7.10 – 16.10, Friday 7.10 – 12.10. Our site in Stonehouse site is a manufacturer of plastic components and single – use products, such as lab scale bioreactors and filtration.

• Frontline reception duties for the Sperry Way Facility including telephone call handling, intercom, post, meeting minutes etc.
• Provide administrative support to the wider Operations Team such as preparation of PowerPoint presentations, photocopying, scanning, and general office responsibilities
• Provide a weekly schedule to senior managers of travel plans & visitor arrangements
• Support with travel plans and hospitality for Head of Operations & visitors travelling to and from Sartorius Stedim Lab
• Support the Head of Operations with the management of his diary, including the scheduling, and prioritizing of meetings, submission of expense claims and other admin requirements
• Manage the Maintenance Schedule by ensuring all maintenance is completed within specified timeframes
• Support staff in the implementation of the Maintenance Schedule e.g. booking and liaising with contractors
• Order company PPE, uniform and specialized clothing e.g. safety boots, shoes, workwear etc. Keeping accurate records of items purchased
• Liaise with suppliers to fulfil indirect orders, process orders using Wescale
• Support the Operations Team with the booking and arranging of external training
• Coordinate Company social events such as Summer BBQ, Christmas Hampers, Long Service Awards: booking of events, contractors, scheduling attendees etc.
• Support the internal audit process, by training to be an Internal Auditor
• Provide Branding and Marketing support to the site by undertaking Sartorius Branding and Marketing training
• Operate within the requirements of the quality system and assist in maintaining systems to ensure compliance to ISO 9001, 14001 and regulatory IVD requirements including good documentation practises

• Ideally, previous experience in a Receptionist, Administrative Assistant, or PA/EA role.
• Solid experience in an autonomous role, comfortable operating without daily supervision.
• Confident communicating with diverse stakeholders across levels and functions.
• Strong organizational skills with the ability to prioritize and multitask under pressure.
• Proficiency in MS Office (email, calendar, Word/Docs, Excel/Sheets, PowerPoint).
• Professional telephone manner and customer service skills.
• High level of discretion and ability to handle sensitive and confidential information.
• Ideally experience of working within a regulatory experience: ISO14001, 45001, 9001.
• Strong attention to detail and accuracy.

In order to commence working with us, the successful candidate will have the right to work in the UK.

What we offer

• Comprehensive onboarding, including a virtual online platform – even before joining
• Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network
• Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services
• 39 hours working week
• 25 days annual leave plus public holidays
• Free parking on site
• Free hot and cold drinks
• Competitive benefits package, including: Group Life Assurance, Private Medical Insurance, Private Dental Insurance
• Salary Sacrifice Cycle to Work Scheme
• Travel Insurance (Employee Paid)
• Salary Sacrifice Health Assessment Service Planning Ahead For Your Future Group Personal Pension Plan Group Income Protection Salary Sacrifice Will Writing Service

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution.