Assistant Ticketing & Revenue Manager

Edinburgh Festival City; City of Edinburgh; On-site; GBP 28,000 - 36,000; Full time

Job summary

Edinburgh International Festival in Edinburgh invites applications for the role of Assistant Ticketing & Revenue Manager. You will support the Head of Ticketing & Audience Experience and the Revenue Manager to deliver a full-service ticketing operation, ensuring accuracy, timeliness, and a high standard of customer service.

The role requires a strong knowledge of ticketing operations, ability to work in a fast-paced environment, and excellent communication.

Job description

Since 1947, the Edinburgh International Festival has existed to promote the exchange of ideas and deepen understanding between cultures through an unparalleled global celebration of exceptional performing arts. We are the original festival and bring some of the most exciting and creative artists working today to audiences from around the world.

Each August, we present the finest and most original performers and ensembles from the worlds of opera, music, dance and theatre over three weeks in venues across the city of Edinburgh. Throughout the rest of the year, we devise bespoke experiences to inspire our audiences and communities, to unlock their creativity and cultural curiosity. Our vision is simple: to provide the deepest experience of the highest quality art for the broadest possible audience.

About the Role

The Assistant Ticketing & Revenue Manager supports the Head of Ticketing & Audience Experience and Ticketing & Revenue Manager to successfully deliver a full-service ticketing operation to the Edinburgh International Festival. The role requires a strong working knowledge of ticketing operations and experience of working in a fast-paced environment. The Assistant Ticketing & Revenue Manager will need to display excellent communications skills and maintain the highest standard of customer service across the ticketing team.

• Deadline: 12pm, Friday 30th October - due to the high volume of applications received for this role, it is possible the job opening will close before the application closing date. We advise you to submit your application as soon as possible.

EIF is an equal opportunity employer, we value diversity and applications from candidates of all communities and backgrounds. Inclusive culture is the foundation for a successful workplace, this is a key focus for us across our staff, our artists, and our audiences. To increase the diversity of our staff, our recruitment includes the Rooney Rule - regarding ethnicity – and Disability Confident Scheme for interviews. For more information go to our website.

Funded by The City of Edinburgh Council and Creative Scotland.
Registered charity number SC004694.