Assistant Team Leader-GP Out of Hours Service

TN United Kingdom; Glasgow; On-site; GBP 25,000 - 35,000; Part time

Job summary

Join a forward-thinking healthcare organization as an Assistant Team Leader in the GP Out of Hours Service. This part-time role is perfect for those looking to make a difference in patient care while managing appointment bookings and supporting staff. With a commitment to diversity and community support, this position offers a unique opportunity to contribute to a vital service in Glasgow. If you have strong communication skills and a passion for healthcare, we encourage you to apply promptly, as applications may close early due to high interest.

Qualifications

• Good computer skills and excellent communication abilities are essential.
• Proficient IT knowledge is required for managing appointments.

Responsibilities

• Support Team Leaders in managing the GP Out of Hours Service.
• Oversee daily appointment diaries and process calls from NHS 24.

Skills

Computer Skills

Communication Skills

IT Knowledge

Driving License

Job description

Job Title: Assistant Team Leader - GP Out of Hours Service, Glasgow

Client: NHS Scotland

Location: Glasgow, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 5562b183e6c7

Job Views: 3

Posted: 10.05.2025

Expiry Date: 24.06.2025

Job Description:

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health services to a population of over 1.15 million, expanding to 2.2 million when regional and national services are included.

This is a permanent, part-time position with a 4-week rota for Out of Hours (OOH) shifts. Please note that the salary is pro-rata for part-time hours.

The successful candidate will support the Team Leaders in managing the GP Out of Hours Service, assisting with appointment bookings during busy periods, and providing guidance to support staff. Responsibilities include overseeing daily appointment diaries, ensuring calls from NHS 24 are processed correctly, and escalating issues as per escalation plans. The role may require covering shifts in the absence of a Team Leader.

Applicants should have good computer skills, excellent communication abilities, and proficient IT knowledge. A driving license is preferred.

Further contact details can be found in the Candidate Information Packs.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde cannot provide a Certificate of Sponsorship (CoS).

Applications may close early due to high response. Please complete your application promptly once started.

NHS Greater Glasgow and Clyde values diversity and encourages applications from all community sections. The organization is committed to being a Forces Friendly Employer, supporting military personnel and veterans.

Applicants must provide genuine responses to all application questions. The use of AI, automated tools, or third-party assistance to draft responses is discouraged. By applying, you confirm that all answers reflect your own knowledge and experience.

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