Assistant Team Leader-GP Out of Hours Service

TN United Kingdom; City of Edinburgh; On-site; GBP 25,000 - 35,000; Part time

Job summary

An established industry player is seeking an Assistant Team Leader for the GP Out of Hours Service in Edinburgh. This part-time position offers a unique opportunity to support healthcare operations during critical times. You'll play a vital role in managing appointment bookings and guiding support staff, all while ensuring efficient processing of calls. With a commitment to diversity and inclusion, this organization values the contributions of all community members. If you have strong communication and IT skills, this could be the perfect role for you to make a difference in the community.

Qualifications

• Good computer, communication, and IT skills are essential.
• A driving license is preferred.

Responsibilities

• Support Team Leaders in managing the GP Out of Hours Service.
• Assist with appointment bookings during busy periods.

Skills

Communication Skills

Computer Skills

IT Skills

Job description

Assistant Team Leader-GP Out of Hours Service, Edinburgh

Client: NHS Scotland

Location: Edinburgh, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 98a36fec4899

Job Views: 3

Posted: 10.05.2025

Expiry Date: 24.06.2025

Job Description:

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across a wide range of clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health services to over 1.15 million people, expanding to 2.2 million with regional and national services.

This is a permanent, part-time position with a 4-week Rota OOH period. Salary is pro-rata for part-time hours.

The post holder will support Team Leaders in managing the GP Out of Hours Service (OOH) and assist with appointment bookings during busy periods. Responsibilities include guiding support staff, covering shifts in the absence of a Team Leader, overseeing daily appointment diaries, and ensuring calls from NHS 24 are processed efficiently. A driving license is preferred. Candidates should have good computer, communication, and IT skills.

Contact Information:

Informal contact: Nadine Donnelly, Service Support Manager, y@

Further contact details are available in the Candidate Information Packs.

Additional Information:

This role does not qualify for a Health and Care Worker visa, and NHS GGC cannot provide a Certificate of Sponsorship.

Applications may close early due to high response. Immediate completion of the application is advised.

NHS GGC values diversity and inclusion and encourages applications from all community sections. We are committed to being a Forces Friendly Employer, recognizing military skills and experience.

Applicants must provide authentic responses to all application questions. Use of AI or third-party tools to craft responses is discouraged and may lead to application withdrawal.

For application support, contact the Jobtrain support hub.