Assistant Support Worker – Lambeth High Street

THAMES REACH CHARITY; Greater London; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Holiday allowance

Pension 6.5%

Career development

Wellbeing support

Life assurance

Other benefits

Job summary

Thames Reach is seeking an Assistant Support Worker for Lambeth High Street. You will contribute to day-to-day service delivery, conduct risk and needs assessments, and help move-on planning with clients at a 24-hour hostel team.

Based in Lambeth, this role is 37.5 hours per week with a salary of £32,596 per annum. We welcome applicants with empathy, resilience and a commitment to helping vulnerable people access health, housing and life-skills support.

Qualifications

• Experience working with vulnerable clients is desirable.
• Willingness to undergo pre-employment screening including DBS checks.

Responsibilities

• Contribute to effective day-to-day service delivery.
• Conduct Risk Assessments, Needs Assessments and move-on plans with clients.
• Liaise with external agencies and councils to ensure clients receive appropriate support.
• Increase client engagements and support progression within set timeframes.
• Maintain a safe, healthy environment reflecting Thames Reach ethos.

Skills

Outcome focused

Organised and efficient

Excellent communication

Problem solving

Partner engagement

Job description

Job Summary

Role: Assistant Support Worker – Lambeth High Street

Salary £32,596 per annum

Hours: 37.5 per week

Location: Lambeth

Closing date: 27/09/2026

Interview date: 07/10/2026

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as an Assistant Support Worker, we will make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for an Assistant Support Worker to join the Lambeth High Street Team.

Thames Reach’s hostels are transitional spaces where a 24-hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

Responsibilities

• Contribute to effective day-to-day service delivery
• Conduct Risk Assessments, Needs Assessments and move-on plans with clients in the service
• Liaise with external agencies and councils to ensure clients are receiving appropriate support
• Increase numbers of client engagements and moving out within a set timeframe
• Ensure the environment is safe, healthy, and reflective of our ethos and supports our clients’ aims

You will be

• Outcome focussed
• Organised and efficient in your work
• Excellent at communicating and problem solving
• Confident in supporting clients and engage with a range of partners
• Committed to developing your knowledge and skills

Benefits

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Diversity and Inclusion

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Contact

For further information please contact, Stella Ezeh, Lead Manager at [e-mail]

Job Profile

Job Profile document

Location

Lambeth