Assistant Superstore Manager Catterick Garrison

Cancer Research UK; Catterick Garrison; On-site; GBP 26,000 - 31,000; Full time

Job summary

Cancer Research UK is recruiting for a Retail Assistant Manager at the Catterick Garrison Superstore. This full-time role (37.5 hours per week) is permanent, with a salary of £26,374 – £30,828 per annum plus benefits.

You will support the store manager to lead a large team of paid staff and volunteers, manage display, stock, targets and community fundraising, and deputise in the manager's absence.

Qualifications

• Commercial awareness with previous success working with sales and profit targets.
• Experience of managing and inspiring a large and diverse team of people.
• Comfort working within targets and motivating others to achieve those targets.
• The ability to multi-task in a lively high volume retail environment with large volumes of stock.
• Creativity and a desire to seek out opportunities for innovative ways of working.
• The ability to create relationships and communicate well.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis.

Responsibilities

• Supporting the superstore manager in guiding, inspiring and engaging a large team of paid staff and volunteers
• This includes recruitment, retention and development of a diverse superstore team
• Taking responsibility for the commercial running of the superstore including display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income
• Working alongside the superstore manager to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing
• Assisting with the processing systems that allow for the movement and distribution of large volumes of donations including across other Cancer Research UK shops, superstores and eCommerce
• Leading by example and providing excellent customer and supporter service
• Creating relationships with your local community and Cancer Research UK colleagues to generate community engagement and additional income and stock
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets
• Deputising for the superstore manager in their absence
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role

Job description

Endless pre-loved items. A talented team. One clear purpose. Retail assistant manager £26,374 - £30,828 per annum plus benefits

Reports to: Store Manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Catterick Garrison Superstore

Closing date: Tuesday 15th September 2026 23:55

Internal: In line with organisational policy this role will remain open for internal applications until: Sunday 10th September 2026 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

What will I be doing?

• Supporting the superstore manager in guiding, inspiring and engaging a large team of paid staff and volunteers
• This includes recruitment, retention and development of a diverse superstore team
• Taking responsibility for the commercial running of the superstore including display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income
• Working alongside the superstore manager to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing
• Assisting with the processing systems that allow for the movement and distribution of large volumes of donations including across other Cancer Research UK shops, superstores and eCommerce
• Leading by example and providing excellent customer and supporter service
• Creating relationships with your local community and Cancer Research UK colleagues to generate community engagement and additional income and stock
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets
• Deputising for the superstore manager in their absence
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role

What are you looking for?

• Commercial awareness with previous success working with sales and profit targets
• Experience of managing and inspiring a large and diverse team of people
• Comfort working within targets and motivating others to achieve those targets
• The ability to multi-task in a lively high volume retail environment with large volumes of stock
• Creativity and a desire to seek out opportunities for innovative ways of working
• The ability to create relationships and communicate well
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too
• [Download the Candidate Pack]

What will I gain?

• We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well
• Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more
• Our retail teams also have access to confidential wellbeing support from the Retail Trust

Further information

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Equality and inclusion

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work.

We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Please contact [e-mail] or 020 3469 8400 as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments. Find a purposeful career that will empower you to grow and collaborate with like-minded experts.