Assistant Store Manager, Swindon

Crocs; Swindon; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in retail is seeking a passionate individual to join their team as a Store Leader. This role involves delivering outstanding service using a unique service model and fostering relationships with consumers and team members. You'll lead a dedicated team to achieve performance metrics while ensuring an enjoyable shopping experience for all. With a strong focus on leadership and communication, this position offers the opportunity to make a significant impact in a vibrant retail environment. If you love retail and are eager to create memorable experiences, this is the perfect opportunity for you.

Qualifications

• 2-3 years of retail experience, preferably in leadership roles.
• Strong communication skills in English and local language.

Responsibilities

• Deliver exceptional service using the C.H.A.R.M. model.
• Lead the store team to exceed sales and service metrics.

Skills

Retail Experience

Leadership Skills

Communication Skills

Flexibility in Work Schedule

Attention to Detail

Passion for Retail

Tools

MS Office

POS Systems

Job description

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What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers
• Lead the store team in meeting and exceeding performance metrics, including sales, consumer service, and charms
• Coordinate, delegate, prioritize, and meet store deadlines and follow up on daily activities
• Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas, and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles
• Proven leadership skills, with a drive to challenge, empower, and achieve team results
• Proven communication skills in local language and English (written and verbal) to successfully connect with store team, operations managers, district managers & corporate partners
• Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• A proactive approach to completing tasks efficiently and with attention to detail.
• Proficiency in MS Office and different POS systems
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.