Assistant Store Manager - Plymouth

Swarovski; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury brand in Bristol seeks an experienced Assistant Store Manager to deliver exceptional service and lead a passionate team. The ideal candidate has at least 12 years of experience in a multicultural retail environment and a keen interest in luxury fashion. Responsibilities include mentoring staff, building a loyal customer base, and achieving sales targets. This role offers competitive salary, bonus schemes, and extensive employee benefits, enhancing personal and professional growth.

Benefits

Competitive salary

Monthly bonus scheme

Generous staff discount

Enhanced holiday entitlement

Employee Assistance Programme

Qualifications

• 12 years experience working in a multicultural retail environment.
• Experience in luxury fashion/cosmetics/lifestyle brands.
• Leadership and coaching skills.
• Digital proficiency and a growth mindset.
• Ability to establish trustful relationships.

Responsibilities

• Strive for excellence in customer interactions.
• Build a loyal portfolio of customers.
• Act as a role model leading by example.
• Support recruitment and motivate the team.
• Implement monthly service and sales goals.
• Facilitate onboarding of new starters.

Skills

Labor Cost Analysis

Organizational skills

Communication skills

Store Management Experience

Management Experience

Retail Sales

Guest Services

Schematics

Merchandising

Cash Handling

Supervising Experience

Retail Management

Job description

At Swarovski where innovation meets inspiration our Assistant Store Managers are our ultimate advocates providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers to lead and grow a team with passion and enthusiasm and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.

Be part of a truly iconic global brand learn and grow with us. A world of wonder awaits you.

About the job

You are an advocate of our this role and together with the team you will :

• Strive for excellence and go the extra mile in every customer interaction.
• Build a loyal portfolio of existing and new customers.
• Act as a role model leading by example with passion and enthusiasm.
• Support recruitment coach and motivate the team to drive the business.
• Support the implementation of the monthly service and sales plan goals and targets.
• Facilitate the onboarding of new starters in store.

About you

You are an experienced Assistant Store Manager and you have :

• 12 years experience working in a multicultural retail environment.
• Experience / keen interest in luxury fashion / cosmetics / lifestyle brands.
• Leadership and coaching skills.
• Digital proficiency learning agility and a growth mindset.
• A winning personality to easily establish trustful relationships.

What we offer

You can expect a range of benefits including :

• Competitive salary
• Monthly bonus scheme
• Industry leading generous staff discount starting on your first day
• Enhanced holiday entitlement of 6.6 weeks pro rata for part time employees
• Exclusive access to our Employee Assistance Programme provider The Retail Trust; offering resources to support wellbeing including 24 / 7 access to a Virtual GP service.
• Access to our online benefits platform offering a wide range of retail hospitality and entertainment discounts

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria the company designs manufactures and sells the worlds finest crystal gemstones Swarovski Created Diamonds and zirconia jewelry and accessories as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2400 stores and 6700 points of sales in around 140 countries and employs more than 18000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives) Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovskis heritage. Today this legacy is rooted in sustainability measures across the value chain with an emphasis on circular innovation championing diversity inclusion and self-expression and in the philanthropic work of the Swarovski Foundation which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved respected valued connected and heard. A place where anyone / everyone belongs. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate based on race color religion marital status age national origin physical or mental disability medical condition pregnancy gender sexual orientation gender identity expression or any other status protected under the law of the countries we operate in.

Required Experience

Manager

Key Skills

• Labor Cost Analysis
• Organizational skills
• Communication skills
• Store Management Experience
• Management Experience
• Retail Sales
• Guest Services
• Schematics
• Merchandising
• Cash Handling
• Supervising Experience
• Retail Management

Employment Type: Full-Time

Experience: years

Vacancy: 1