Assistant Store Manager - Nottingham

Vivienne Westwood Ltd.; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Vivienne Westwood is seeking an Assistant Manager for its Nottingham store on a full-time, permanent basis. The role involves leading a team, managing store performance, ensuring customer satisfaction, and contributing to a positive retail environment. A strong benefits package and opportunities for career development are provided in a supportive and inclusive workplace.

Benefits

Commission/Bonus

Uniform allowance

Staff discounts

Training

Health & Wellbeing support

Cycle to work scheme

Generous annual leave allowance

Pension Scheme

Perkbox membership

Career development opportunities

Qualifications

• 2 to 5 years of experience in luxury retail as a manager or assistant manager.
• Strong experience in managing, developing, and motivating a sales team.
• Excellent communication skills (both verbal and non-verbal).

Responsibilities

• Handle issues according to company policies and operational procedures.
• Provide feedback to the Retail Area Manager regarding store performance.
• Ensure the store is clean and well maintained.

Skills

Communication

Team Management

Problem Solving

Job description

Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment.

If you’re interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides a excellent benefits package to support its employees, keep reading….

Vivienne Westwood is looking for an Assistant Manager to join our team based in the Nottingham Store. You will join us on a full time, permanent basis.

KEY RESPONSIBILITIES

• Demonstrate a strong awareness of the business within the framework of defined brand objectives and KPIs
• Handle issues in a timely manner according to company policies and operational procedures
• Provide regular feedback to the Retail Area Manager regarding store performance and other store operative issues
• Achieve store budget and optimise sell-out within the budget provided
• Manage all cash and credit card handling and banking procedures according to company guidelines
• Ensure that product deliveries and movements are processed according to company stock management guidelines
• Be responsible for the good image of the store, always ensuring it is clean and well maintained according to the company visual merchandising standards
• Lead by example, acting as a role model for the team
• Coach and train the staff to improve the business performance

WHAT WE ARE LOOKING FOR IN OUR ASSISTANT MANAGER:

• Have between 2 and 5 years of experience in a luxury retail business as a manager or assistant manager
• Have strong experience in managing, developing and motivating a sales team
• Have excellent communication skills (both verbal and non-verbal) and be able to meet and exceed customers’ expectations every time

(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

BENEFITS

• Commission/Bonus
• Uniform allowance
• Staff discounts
• Training
• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
• Cycle to work scheme
• Generous annual leave allowance
• Pension Scheme
• Perkbox membership: access to a wide range of perks, discounts, and wellness resources
• Opportunity to develop new skills and progress in your career
• Opportunity to work for a company that cares and believes in its people and the environment

Applications may close before the deadline, so please apply early to avoid disappointment.

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.

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