Assistant Store Manager

British Heart Foundation; Nottingham; On-site; GBP 20,000 - 28,000; Part time

Job summary

The British Heart Foundation is seeking an Assistant Store Manager for their Bulwell store. This role involves supporting the Store Manager, ensuring high customer service standards, and contributing to the development of a successful team. Successful candidates will have a passion for retail and experience in customer-facing roles.

Benefits

38 days annual leave

Wagestream early wage access

Enhanced family policies

25% staff discount

Health cash plan

Pension contributions up to 10%

Cycle to work scheme

Virtual GP access

Retail discounts

Qualifications

• Experience in customer-facing roles is essential.
• Previous supervisory experience preferred.
• Innovative ideas with a commercial mindset valued.

Responsibilities

• Ensure high standards of customer service are met.
• Support recruitment and development of volunteers.
• Assist with stock generation alongside the Store Manager.

Skills

Customer service

Supervisory skills

Commercial awareness

Team development

Results-oriented

Integrity

Job description

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Are you looking for an opportunity to progress in store management?

We’re looking for an Assistant Store Manager to join our fashion store team in Bulwell (Nottingham), so we could be the perfect match!

This is a permanent role working 21 hours a week. You will work 3 days per week from 9.15am to 5.15pm, including some weekends. Flexibility to do extra shifts to cover holidays and sickness is advantageous.

The Opportunity

Are you looking for an opportunity to progress in store management?

We’re seeking an Assistant Store Manager for our fashion store in Bulwell (Nottingham). This role involves supporting the Store Manager and taking full responsibility in their absence.

Key Responsibilities:

• Ensuring high standards of customer service
• Achieving sales targets
• Maintaining visual merchandising standards
• Maximising sales through physical and digital channels
• Supporting recruitment and development of volunteers
• Achieving campaign activity goals
• Assisting with stock generation alongside the manager

Our stores operate 7 days a week, requiring flexibility for weekends and bank holidays. The role involves physical work due to donation volumes but is rewarding as it supports life-saving research.

Candidate Requirements:

• Experience in customer-facing roles
• Supervisory experience
• Commercially driven with innovative ideas
• Inclusive team development approach
• Passion for excellent customer service and retail standards
• Results-oriented with integrity

About Us

At the British Heart Foundation, we offer quality furniture, clothing, jewellery, and more, both in-store and online. We connect with communities and promote sustainability by reducing waste. With over 700 stores, we make a significant environmental impact, preventing around 70,000 tonnes of waste annually. We fund vital research for heart and circulatory conditions and aim to accelerate progress.

Our commitment to diversity is reflected in our "Igniting Change" EDI Strategy and our inclusive groups like Kaleidoscope and various employee networks. We foster an environment where everyone can succeed.

Why Join Us?

We support internal career growth and offer comprehensive benefits, including:

• 38 days of annual leave (plus buy/sell options)
• Wagestream early wage access
• Additional support leave
• Enhanced family policies
• 25% staff discount
• Health cash plan
• Virtual GP and EAP access
• Pension contributions up to 10%
• Cycle to work scheme
• Retail discounts

Application Process

• Click the "Apply" button below
• You will be redirected to the BHF Careers page
• Complete the application, submit your CV, and employment history

Important Information

DBS checks are required for employment.

We are committed to fairness, using anonymous CV software during recruitment.

Early applications are encouraged as the advert may close early.

Sponsorship is unlikely due to salary criteria.