Assistant Store Manager: Lead Team & Elevate Service

Screwfix; Birkenhead; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

28 days annual leave

20% discount with Screwfix and B&Q

Annual bonus scheme

Pension - up to 14%

Discounted healthcare and life cover

Share Save Scheme

Training and development

Job summary

Screwfix is seeking an Assistant Manager to support the Retail Branch Manager and keep store operations smooth for customers in Birkenhead. You will work to maintain standards from front of house to warehouse and contribute to a positive, efficient shopping environment.

You will lead a hands-on team, drive excellent customer service, and help manage budgets, rosters, and stock to improve profits. The role offers training, development and a supportive team culture.

Qualifications

• Experience in managing teams and delivering customer service
• Ability to lead by example and motivate staff
• Proven drive to hit targets and improve operations

Responsibilities

• Store standards – support Branch Manager to keep front of house and warehouse running smoothly
• Inspire your team – lead by example and motivate staff to deliver great customer experiences
• Store management – budgets, rota and payroll, P&L analysis, stock control and profitability

Skills

Management experience

Customer service orientation

Leadership

Target driven

Flexibility

Job description

Screwfix is seeking an Assistant Manager to support the Retail Branch Manager and keep store operations smooth for customers in Birkenhead. You will work to maintain standards from front of house to warehouse and contribute to a positive, efficient shopping environment.

You will lead a hands-on team, drive excellent customer service, and help manage budgets, rosters, and stock to improve profits. The role offers training, development and a supportive team culture.