Assistant Store Manager | Lead, Inspire & Grow Retail Team

McCarthy Recruitment Ltd; Birmingham; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Annual bonus

Staff discount

Training & development

Holiday buying scheme

Enhanced parental leave

Job summary

McCarthy Recruitment is assisting with an Assistant Store Manager role in Shirley, West Midlands. You will lead a team to deliver personalised, heartfelt customer experiences, coaching staff and driving sales while upholding the brand values.

This role offers a 36-hour week, permanent contract, and a focus on training, community engagement, and delivering exceptional service. Salary up to £13.64 per hour and a supportive, growth-oriented environment.

Qualifications

• Natural leader with energy, empathy and excellence.
• Experience in customer-focused or sales environments, ideally leading a team.
• Confident communicator who inspires and supports others.
• Detail-oriented, reliable, and driven by results.
• Stylish, professional and proud of achievements.
• Understands that great service is about connection, not just transactions.

Responsibilities

• Lead team to deliver personalised, heartfelt customer experiences.
• Coach and develop staff to reach full potential.
• Use insights and data to make smart commercial decisions.
• Create inviting displays reflecting the local customer base.
• Build relationships through local events and community engagement.
• Ensure the store runs smoothly and reflects brand values daily.

Skills

Leadership

Customer focus

Communication

Attention to detail

Style & professionalism

Job description

McCarthy Recruitment is assisting with an Assistant Store Manager role in Shirley, West Midlands. You will lead a team to deliver personalised, heartfelt customer experiences, coaching staff and driving sales while upholding the brand values.

This role offers a 36-hour week, permanent contract, and a focus on training, community engagement, and delivering exceptional service. Salary up to £13.64 per hour and a supportive, growth-oriented environment.