Assistant Store Manager

McCarthy Recruitment Ltd; Rood End; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Annual bonus

Training & development

Holiday buying scheme

Enhanced parental leave

Staff discounts

Job summary

McCarthy Recruitment Ltd is assisting a client with an Assistant Store Manager vacancy in Shirley, West Midlands. This role focuses on delivering heartfelt customer experiences, coaching staff, and leading a team to reflect the brand values.

You will be empowered to use data for commercial decisions, create engaging displays, and engage with the local community to drive growth. The position offers a supportive environment with training and a competitive package.

Qualifications

• Natural leader with energy, empathy and excellence.
• Experience in customer-focused or sales environments, with team leadership.
• Confident communicator who inspires and supports others.
• Detail-oriented, reliable and results-driven.
• Stylish, professional and achievement-focused.

Responsibilities

• Lead your team to deliver personalised, heartfelt customer experiences.
• Coach and develop staff to reach their full potential.
• Use insights and data to make smart commercial decisions.
• Create inviting displays reflecting the local customer base.
• Build relationships through local events and community engagement.
• Ensure the store runs smoothly and reflects the brand's values daily.

Skills

Leadership

Customer-focused

Communication

Team management

Attention to detail

Job description

Job Title: Assistant Store Manager

Salary: Up to £13.64 per hour

Role Type: Fulltime, 36 hours- Permanent

Location: Shirley, West Midlands

Looking for a role where every day feels meaningful? Where style meets sentiment, and your leadership helps create unforgettable moments?

We're searching for a passionate and driven Assistant Store Manager to join our client's team. This is more than just retail - it's about helping people celebrate life's most special occasions, guiding them with warmth, confidence, and impeccable service.

Why You'll Love This Role:

• Competitive salary with a rewarding annual bonus
• Exceptional training to help you grow and thrive
• Flexible benefits including a holiday buying scheme
• Enhanced maternity/paternity leave to support your journey
• Generous staff discounts on products that truly matter
• Be part of a brand that's growing, evolving, and investing in its people

Who We're Looking For:

• A natural leader who brings energy, empathy, and excellence to everything they do
• Someone with experience in customer-focused or sales environments, ideally already leading a team
• A confident communicator who knows how to inspire and support others
• Detail-oriented, reliable, and driven by results
• Stylish, professional, and proud of their achievements
• Someone who understands that great service is about connection, not just transactions

What You'll Be Doing:

• Leading your team to deliver personalised, heartfelt customer experiences
• Coaching and developing staff to reach their full potential
• Using insights and data to make smart commercial decisions
• Creating beautiful, inviting displays that reflect your local customer base
• Building relationships through local events and community engagement
• Ensuring the store runs smoothly and reflects the brand's values every day

OUR CLIENT

Our client is a well-established high street retailer who has had significant growth over the last few years and is planning further growth for the future. The quality of their service and product is exceptional, their customers are their most important asset, and they will do everything they can to make them happy, their passion is at the heart of everything they do! This company continues to go from strength to strength and is a great choice for anyone wanting to further their retail management career!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.