Assistant Store Manager

McCarthy Recruitment Ltd; Birmingham; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Annual bonus

Staff discount

Training & development

Holiday buying scheme

Enhanced parental leave

Job summary

McCarthy Recruitment is assisting with an Assistant Store Manager role in Shirley, West Midlands. You will lead a team to deliver personalised, heartfelt customer experiences, coaching staff and driving sales while upholding the brand values.

This role offers a 36-hour week, permanent contract, and a focus on training, community engagement, and delivering exceptional service. Salary up to £13.64 per hour and a supportive, growth-oriented environment.

Qualifications

• Natural leader with energy, empathy and excellence.
• Experience in customer-focused or sales environments, ideally leading a team.
• Confident communicator who inspires and supports others.
• Detail-oriented, reliable, and driven by results.
• Stylish, professional and proud of achievements.
• Understands that great service is about connection, not just transactions.

Responsibilities

• Lead team to deliver personalised, heartfelt customer experiences.
• Coach and develop staff to reach full potential.
• Use insights and data to make smart commercial decisions.
• Create inviting displays reflecting the local customer base.
• Build relationships through local events and community engagement.
• Ensure the store runs smoothly and reflects brand values daily.

Skills

Leadership

Customer focus

Communication

Attention to detail

Style & professionalism

Job description

Job Title: Assistant Store Manager
Salary: Up to £13.64 per hour
Role Type: Fulltime, 36 hours – Permanent
Location: Shirley, West Midlands

Looking for a role where every day feels meaningful? Where style meets sentiment, and your leadership helps create unforgettable moments?

We’re searching for a passionate and driven Assistant Store Manager to join our client’s team. This is more than just retail - it’s about helping people celebrate life’s most special occasions, guiding them with warmth, confidence, and impeccable service.

Why You’ll Love This Role:

• Competitive salary with a rewarding annual bonus
• Exceptional training to help you grow and thrive
• Flexible benefits including a holiday buying scheme
• Enhanced maternity/paternity leave to support your journey
• Generous staff discounts on products that truly matter
• Be part of a brand that’s growing, evolving, and investing in its people

Who We’re Looking For:

• A natural leader who brings energy, empathy, and excellence to everything they do
• Someone with experience in customer-focused or sales environments, ideally already leading a team
• A confident communicator who knows how to inspire and support others
• Detail-oriented, reliable, and driven by results
• Stylish, professional, and proud of their achievements
• Someone who understands that great service is about connection, not just transactions

What You’ll Be Doing:

• Leading your team to deliver personalised, heartfelt customer experiences
• Coaching and developing staff to reach their full potential
• Using insights and data to make smart commercial decisions
• Creating beautiful, inviting displays that reflect your local customer base
• Building relationships through local events and community engagement
• Ensuring the store runs smoothly and reflects the brand’s values every day

OUR CLIENT

Our client is a well-established high street retailer who has had significant growth over the last few years and is planning further growth for the future. The quality of their service and product is exceptional, their customers are their most important asset, and they will do everything they can to make them happy, their passion is at the heart of everything they do! This company continues to go from strength to strength and is a great choice for anyone wanting to further their retail management career!

ABOUT US

This Assistant Store Manager role is being handled by McCarthy Recruitment, an award-winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.