Assistant Store Manager - Lead & Delight Customers

Screwfix Direct Ltd.; City of Edinburgh; On-site; GBP 26,000 - 32,000; Full time

Job summary

Screwfix Direct Ltd. in Edinburgh is seeking an Assistant Manager to support the Retail Branch Manager in delivering a superb customer experience across store and warehouse.

You will help maintain store standards, manage daily operations and develop the team. With a passion for retail and a hands-on leadership style, you’ll drive excellent service, coordinate rosters, support budgets, and work flexibly across shifts.

Qualifications

• Experienced in management and aiming to advance your career.
• Instinctive in knowing what customers want and delivering it.
• Extremely driven and able to hit targets while inspiring others.
• Inquisitive, constantly seeking improvements.
• Passionate about our business and customer service.
• Friendly, flexible, reliable and honest.

Responsibilities

• Store standards – assist Branch Manager to run front of house and warehouse smoothly.
• Inspire your team – lead by example and motivate staff to deliver great customer experiences.
• Store management – contribute to budgets, rosters, payroll, P&L analysis, stock control and profitability.

Skills

Management experience

Customer focus

Leadership

Ambitious

Adaptable

Job description

Screwfix Direct Ltd. in Edinburgh is seeking an Assistant Manager to support the Retail Branch Manager in delivering a superb customer experience across store and warehouse.

You will help maintain store standards, manage daily operations and develop the team. With a passion for retail and a hands-on leadership style, you’ll drive excellent service, coordinate rosters, support budgets, and work flexibly across shifts.