Assistant Store Leader - Drive Customer Experience

Screwfix Direct Ltd.; West of England; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

28 days leave

20% discount Screwfix/B&Q

Annual bonus

Pension 14%

Discounted healthcare and life cover

Share Save Scheme

Training and development

Job summary

Screwfix Direct Ltd. in the United Kingdom is looking for an Assistant Manager to support the Retail Branch Manager. You will ensure store standards, deliver great customer service, and lead by example to keep operations smooth.

The role covers hands-on team leadership, rostering, payroll, budgets and stock management, with a focus on improving profits and customer satisfaction. Screwfix offers a competitive salary, 28 days’ annual leave rising with service, a 20% staff discount, an annual bonus

Qualifications

• Experience in management and seeking career growth.
• Instinctive in understanding customer needs and delivering.
• Extremely driven with ability to hit targets.
• Friendly, flexible, reliable & honest.

Responsibilities

• Store standards: support Branch Manager to keep standards high.
• Inspire team by leading by example and delivering great customer experience.
• Store management: budgets, rosters and payroll, P&L analysis, stock management and profit improvement.

Skills

Management experience

Customer focus

Target driven

Continuous improvement

Passionate about business

People skills

Job description

Screwfix Direct Ltd. in the United Kingdom is looking for an Assistant Manager to support the Retail Branch Manager. You will ensure store standards, deliver great customer service, and lead by example to keep operations smooth.

The role covers hands-on team leadership, rostering, payroll, budgets and stock management, with a focus on improving profits and customer satisfaction. Screwfix offers a competitive salary, 28 days’ annual leave rising with service, a 20% staff discount, an annual bonus