Assistant Store Manager — Inspire Teams & Customer Experience

Tapi Carpets & Floors Limited; United Kingdom; Teletrabalho; GBP 24 000 - 32 000; Tempo integral

Resumo da oferta

Tapi Carpets & Floors Limited in the United Kingdom is seeking an energetic team member to support its Store Manager and help lead the store's day-to-day operation. This role focuses on delivering outstanding customer service, achieving sales targets, and motivating the team.

You will work with the store team to wow customers, train colleagues, handle difficult situations, and ensure the store presents well and promotional changes are implemented smoothly.

Responsabilidades

• Work together with your store team to "wow" our customers at every turn.
• Deputise for the Store Manager across all Store operations.
• Assist in the management of the store including sales targets and team motivation.
• Support and train the team to succeed and deliver the "Tapi difference".
• Support the Store Manager to induct new Tapi colleagues.
• Drive sales to meet and exceed your personal sales targets.
• Deliver outstanding service to all customers - surpassing their expectations.
• Assist the Store Manager in the excellent appearance of the store and actively support promotional changes.
• Handle customer complaints in difficult situations.

Descrição da oferta de emprego

Tapi Carpets & Floors Limited in the United Kingdom is seeking an energetic team member to support its Store Manager and help lead the store's day-to-day operation. This role focuses on delivering outstanding customer service, achieving sales targets, and motivating the team.

You will work with the store team to wow customers, train colleagues, handle difficult situations, and ensure the store presents well and promotional changes are implemented smoothly.