Assistant Store Manager - Home Store

TN United Kingdom; Chichester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading charity organization is seeking an Assistant Store Manager for their Chichester location. This role involves supporting daily store operations, inspiring a team, and ensuring high customer service standards. Ideal candidates will have experience in customer-facing roles and supervisory experience. Join a team committed to making a significant environmental impact while funding lifesaving research.

Benefits

38 days of annual leave

Early wage access

25% staff discount

Health cash plan

Pension contributions up to 10%

Qualifications

• Experience in a customer-facing role.
• Supervisory experience.
• Results-driven with integrity.

Responsibilities

• Support the Store Manager with daily operations.
• Inspire staff and volunteers for excellent customer service.
• Contribute to store success by achieving targets.

Skills

Customer Service

Team Development

Commercial Awareness

Flexibility

Job description

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Assistant Store Manager - Home Store, Chichester

Client: British Heart Foundation

Location: Chichester

Job Category: Retail

EU work permit required: Yes

Job Reference:

d9ffc9d26a90

Job Views:

24

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

The opportunity

Are you looking for an opportunity to progress in store management?

We’re looking for an Assistant Store Manager to join our homestore team in Chichester, which could be the perfect match!

What does this role involve:

• Supporting the Store Manager with the day-to-day running of the store and taking full responsibility in their absence.
• Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflects our values.
• Contributing towards the success of the store by ensuring high standards of customer service, achieving targets, maintaining visual merchandising, maximizing sales through physical and digital channels, supporting volunteer recruitment and development, and working with the manager to generate stock.

Our stores are fast-paced and operate 7 days a week, requiring flexibility to work weekends and bank holidays on a rota basis.

Due to the volume of collections, deliveries, and donations, the role can be physically demanding but rewarding as you help fund life-saving research.

What are we looking for:

• Experience in a customer-facing role
• Supervisory experience
• Commercially driven with a capacity for new ideas
• An inclusive approach to team development
• A passion for delivering exceptional customer service and maintaining retail standards
• Results-driven with integrity

Why join the BHF?

We offer a wide range of quality furniture, clothing, jewelry, and more, available in-store and online. We connect with local communities, reduce waste, and fund lifesaving research. With over 700 stores, we make a significant environmental impact by preventing around 70,000 tonnes of waste from landfill annually.

Our commitment to equality, diversity, and inclusion is reflected in our strategy, internal groups, and networks, fostering an environment where everyone can succeed.

Benefits include:

• 38 days of annual leave (with buy/sell options)
• Additional support leave days
• Early wage access through Wagestream
• Enhanced family leave policies
• 25% staff discount
• Health cash plan and virtual GP access
• Pension contributions up to 10%
• Cycle to work scheme
• Retail discounts

Ready to apply? Follow these steps:

• Click the “Apply” button below.
• You will be redirected to the BHF Careers page.
• Complete the application form, submit your CV, and upload your employment history.

What do I need to know?

• DBS Check: Employment is subject to a satisfactory DBS check.
• Inclusivity Matters: We use anonymous CVs to promote fairness.
• Act Swiftly: Early applications are encouraged as the advert may close early.
• Sponsorship: We are unlikely to sponsor applicants due to salary criteria.