Assistant Store Manager - Full Time - 39 hours

Pets at Home; Bristol; On-site; GBP 22,000 - 35,000; Full time

Job summary

An established industry player in pet care is seeking an Assistant Store Manager for their Bristol Imperial location. This role is vital in leading the retail management team to ensure smooth operations and an exceptional shopping experience. You will inspire your team, drive sales performance, and manage key aspects of the store's operations. With industry-leading training provided, you will be equipped to deliver top-notch service while enjoying a comprehensive benefits package that includes annual bonuses, generous leave, and colleague discounts. If you have a passion for retail and a knack for leadership, this is an exciting opportunity to make a difference in a community-focused environment.

Benefits

Annual bonus opportunities

28 days paid leave

Birthday off

Life assurance worth 4x annual salary

4% company pension contribution

Colleague discounts (20% off Pets at Home)

Qualifications

• Minimum 6 months of supervisory experience in retail.
• Strong leadership and communication skills are essential.

Responsibilities

• Lead the team as Duty Manager in the absence of Store Manager.
• Drive sales performance and achieve key KPIs.
• Manage recruitment and stock control.

Skills

Supervisory/Management Experience

Sales Performance

Customer Service

Communication Skills

Leadership Skills

Education

Retail Management Experience

Job description

Assistant Store Manager – Bristol Imperial

Who are we?

At Pets at Home, we’re passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.

What’s the role?

We’re on the lookout for an Assistant Store Manager to join our team in Bristol Imperial. Reporting directly to the Store Manager, you’ll play a pivotal role in the retail management team, ensuring smooth daily operations and an exceptional shopping experience for our customers.

Your key responsibilities will include:

• Leading the team as Duty Manager in the absence of the Store or Deputy Manager.
• Driving sales performance and achieving key KPIs.
• Inspiring and motivating your team to create a fun, customer-focused environment.
• Managing recruitment, stock control, and pet care centre standards.
• Collaborating with the management team to deliver a seamless retail experience.

We’ll provide industry-leading training to equip you with the skills and knowledge to deliver exceptional service and care for both customers and their pets.

Who are we looking for?

We’re looking for someone with:

• At least 6 months of supervisory/management experience in a retail environment.
• A passion for retail and a track record of achieving great results.
• The flexibility to work a 7-day shift pattern, including weekends.
• Strong communication and leadership skills to engage and inspire your team.
• A willingness to complete 6 months of training covering customer service, health & safety, and pet care.

About our Pet Care Centre

The Pet Care Centre in Bristol Imperial Park is ideally located within a bustling retail area, providing colleagues with a convenient and enjoyable workplace.

Benefits

We reward our management team with a comprehensive package designed to support your well-being, including:

• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
• Your birthday off to celebrate in style.
• Life assurance worth 4x your annual salary.
• A 4% company pension contribution.
• Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.

Join Us!

Pets just see people—they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don’t perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.

Don’t wait—apply now! We may close the vacancy early due to high interest.