Assistant Store Manager – Fashion Leadership

Michael Kors Stores California Inc; Greater London; On-site; GBP 31,000 - 55,000; Full time

Benefits offered by this job

Cross-brand discounts

Paid time off

Internal mobility

Employee assistance program

Job summary

Capri Holdings Limited is seeking an Assistant Store Manager in London to own store operations and lead a high-performing team. You will collaborate with management to meet budgets, develop proactive business strategies, and elevate the Michael Kors customer experience on the floor.

You will coach staff, recruit and train, manage inventory, analyze KPIs, and leverage technology to boost sales. The role emphasizes strong communication, accountability, and a proactive approach in a fast-paced

Qualifications

• Proven retail and management experience in a fast-paced environment.
• Strong leadership and collaboration skills.
• Proficiency in leveraging technology to enhance sales and customer experience.
• Ability to perform under pressure and adapt to a dynamic retail setting.
• Excellent organizational, interpersonal, and follow-up skills with attention to detail.
• Familiarity with retail KPIs and Microsoft Office.
• Fluency in English and effective communication skills.

Responsibilities

• Inspire, lead, and coach the store team to foster accountability and high performance.
• Support recruitment, training, and development to build a team of dedicated Michael Kors brand ambassadors.
• Lead by example on the sales floor, driving results and holding yourself and the team accountable.
• Analyze performance reports and implement action plans to exceed expectations.
• Manage the client database proactively to enhance customer engagement and increase sales.
• Collaborate on local customer events to generate additional revenue.
• Ensure consistent client communication using all available clienteling tools.
• Maintain inventory integrity through scheduled audits and bi-annual inventories.
• Utilize company communication platforms effectively and take appropriate action on updates.

Skills

Leadership

Communication

Customer service

Team collaboration

English fluency

Tools

Microsoft Office

Job description

Capri Holdings Limited is seeking an Assistant Store Manager in London to own store operations and lead a high-performing team. You will collaborate with management to meet budgets, develop proactive business strategies, and elevate the Michael Kors customer experience on the floor.

You will coach staff, recruit and train, manage inventory, analyze KPIs, and leverage technology to boost sales. The role emphasizes strong communication, accountability, and a proactive approach in a fast-paced