Store Leadership: Assistant Manager (Growth & Service)

Michael Kors (UK) limited; Manchester; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Cross‑Brand Discounts & Private EMPloy

Vacation Allowance

Internal Mobility Across Capri Brands

Employee Assistance Program

Job summary

Michael Kors in Manchester seeks an Assistant Store Manager to lead and develop a high-performing team, drive sales, and manage client relationships. You will collaborate with management on business strategy while ensuring operational budgets are met and customer experience remains exceptional.

The role requires proven retail leadership, strong communication, and a proactive approach to business. Expect a dynamic environment with opportunities across Capri Brands and cross-brand discounts.

Qualifications

• Proven retail and management experience in a fast-paced environment.
• Strong leadership and collaboration skills.
• Proficiency in leveraging technology to enhance sales and customer experience.
• Familiarity with retail KPIs and Microsoft Office.
• Fluency in English and effective communication skills.

Responsibilities

• Inspire, lead and coach the store team to high performance.
• Support recruitment, training and development.
• Lead sales on the floor to drive results.
• Analyze performance reports and implement action plans.
• Manage the client database to enhance engagement and sales.
• Collaborate on local customer events to generate revenue.
• Maintain client communication using clienteling tools.
• Maintain inventory integrity through audits and regular inventories.

Skills

Retail management

Leadership

Customer engagement

KPIs

Microsoft Office

English fluency

Tools

Retail technology

Job description

Michael Kors in Manchester seeks an Assistant Store Manager to lead and develop a high-performing team, drive sales, and manage client relationships. You will collaborate with management on business strategy while ensuring operational budgets are met and customer experience remains exceptional.

The role requires proven retail leadership, strong communication, and a proactive approach to business. Expect a dynamic environment with opportunities across Capri Brands and cross-brand discounts.