Assistant Store Manager 40H - Permanent contract

American Vintage; Greater London; On-site; GBP 20,000 - 24,000; Full time

Job summary

American Vintage in London’s Soho is seeking a passionate team member to support a six-person store team and assist the District Manager. Based at 38 Lexington Street, you will help deliver a standout customer experience and manage daily operations with your manager.

You will learn the brand values, develop product knowledge, and contribute to a collaborative environment focused on growth and achievement.

Qualifications

• Customer-focused with ability to offer a personalized experience.
• Strong relationship-building with customers.
• Ability to meet business objectives and challenges.
• Analytical mindset to review performance indicators and act on results.
• Attention to store details, visual merchandising, and cleanliness.
• Back-office management including inventory, deliveries, and stock.
• Collaboration with the store manager on tasks.
• Proficiency with digital tools used in-store.

Responsibilities

• Offer a unique, personalized customer experience.
• Establish a relationship of trust and proximity with customers.
• Take up business challenges to achieve different objectives.
• Analyze performance indicators and implement resulting action plans.
• Respect visual merchandising guidelines and store cleanliness.
• Ensure back-office management and compliance with processes (inventory, deliveries, restocking, stock, etc.).
• Work with your manager on managerial tasks.
• Manage our digital tools.
• Ensure team training and skills development.
• Convey the brand's values and DNA.
• Continuously develop your product knowledge.
• Enrich yourself through close collaboration with your manager.
• Build, federate and develop the loyalty of your team.
• Show solidarity and be ready to support your team.
• Adhere to our values through transparent communication.
• Be ambitious and surpass yourself every day.

Job description

We are looking for a passionate and driven person to join our team and contribute to the growth of American Vintage.

Join our store located in the heart of Soho, London, at 38 Lexington Street, W1F 0LL and become the right hand of Brunys, our District Manager, while supporting a team of 6 people in their daily success.

Are you ready to:

1. Achieve and surpass your goals with passion

• Offer a unique, personalized customer experience
• Establish a relationship of trust and proximity with customers
• Take up business challenges to achieve different objectives
• Analyze performance indicators and implement resulting action plans

2. Pay attention to the details of your shop

• Respect visual merchandising guidelines and store cleanliness
• Ensure back-office management and compliance with processes (inventory, deliveries, restocking, stock, etc.)
• Work with your manager on managerial tasks
• Manage our digital tools

3. Learn with your manager and pass on

• Ensure team training and skills development
• Convey the brand's values and DNA
• Continuously develop your product knowledge
• Enrich yourself through close collaboration with your manager

4. Share our values and commitments

• Build, federate and develop the loyalty of your team
• Show solidarity and be ready to support your team
• Adhere to our values through transparent communication
• Be ambitious and surpass yourself every day