Assistant Store Manager

Cobra Coffee - Starbucks Franchisee; Throop; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days holiday (incl. Bank Holidays)

Unlimited brewed coffee & English tea

Discounts on beverages and food during

30% discount on bottled beverages and

30% apron discount across Starbucks

Life insurance

Comprehensive training including Starb

Career progression

Job summary

Cobra Coffee - Starbucks Franchisee is seeking an Assistant Store Manager to support and lead a team, driving customer satisfaction and store performance at our UK Starbucks partner store.

You will help manage store operations, develop staff, and implement plans to meet sales targets while upholding our culture and quality standards.

Qualifications

• Experience of leading people and teams in a retail/hospitality environment.
• Effective problem solving/decision making skills.
• Ability to develop and grow both a team and business.
• Well organised, detail oriented with the ability to multi-task.
• Able to effectively prioritise and delegate.
• Proficient on a computer with experience using Word, Excel & Outlook.

Responsibilities

• Support the Store Manager in leading a team of store partners, improving performance and customer satisfaction.
• Be aware of the store's financial performance and identify growth opportunities to increase profitability.
• Implement action plans to achieve sales budgets.
• Live and breathe our core values and model the customer-first attitude.

Skills

People leadership

Problem solving

Team development

Organisation

Prioritisation

MS Office

Tools

Microsoft Word

Excel

Outlook

Job description

Are you up for being part of the Starbucks experience? Do you love inspiring great performance and creating great cultures? We're looking for an Assistant Store Manager who can embrace our coffee culture and keep it at the heart of everything we do.

What we offer?

You will join not only the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We're a company that cares about how we do business, it is important to us that our partners have a great work life balance with opportunities to develop their skills and experience.

This superb opportunity to manage your own Starbucks store comes with:

• • 28 days holiday a year (including Bank Holidays)
  • Unlimited brewed coffee & English breakfast tea on shift
  • Discounts on hand crafted beverages and food items during your shift
  • 30% discount on bottled beverages and impulse items during your shift
  • One £1.50 food item per shift on selected products
  • Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
  • 30% green apron discount across wider participating Starbucks stores
  • Third party discounts including 20% in Southern Co-op food stores
  • Life insurance
  • Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
  • Career progression because here we actively promote internally

What to expect

You'll support the Store Manager in leading a team of store partners, improving performance and ensuring the highest levels of customer satisfaction and product quality. You'll be fully aware of the store's financial performance, identifying store growth opportunities and implementing action plans to achieve sales budgets and increase profitability.

What you'll need

We need an Assistant Store Manager who embraces diversity and inclusion and welcomes and learns from people with different backgrounds and perspectives. You'll willingly share your expertise and listen to others, showing genuine care and understanding.

You'll display a 'customer comes first' attitude and act as a role model, displaying commitment and flexibility when it comes to working hours, covering evenings, mornings and weekends. You'll also live and breathe our core values and ensure your team is aware and active when it comes to applying them to everyday work.

Ideally, you'll have:

• Experience of leading people and teams, in a retail/hospitality environment
• Effective problem solving/decision making skills
• Ability to develop and grow both a team and business
• Well organised, detail oriented with the ability to multi-task
• Able to effectively prioritise and delegate
• Proficient on a computer with experience using programs such as Microsoft Word, Excel & Outlook

INDCF