Assistant Store Manager

THE WHITE COMPANY; Stratford-upon-Avon; On-site; GBP 25,000 - 30,000; Full time

Job summary

The White Company is seeking an Assistant Store Manager to drive sales and ensure exceptional customer service. The role involves collaborating with the Store Manager to lead a high-performance team, manage costs, and maximize sales within a vibrant retail environment.

Benefits

50% discount on products

25 days holiday, rising to 28 with service

Volunteer Day with a charity of your choice

Discretionary annual bonus scheme

Benefits Platform discounts

Automatic enrolment into Pension scheme

Financial wellbeing app

Private Medical Insurance

Life assurance after probation

Social events throughout the year

Qualifications

• Proven track record in maximizing sales and profitability.
• Experience in a fast-paced retail environment.
• Passionate and inspiring leader.

Responsibilities

• Support Store Manager in achieving sales targets and controlling costs.
• Train, develop, and motivate staff for high customer service.
• Manage the customer experience in line with multi-channel strategy.

Skills

Leadership

Sales Maximization

Customer Service

Team Development

Job description

Our Role

As an Assistant Store Manager, you will support the Store Manager with operational and commercial activities, providing leadership to establish a high-performance team that drives sales, achieves KPIs, and delivers exceptional customer service.

You will embody our PRIDE values as a passionate, inspiring, and resourceful leader, with a proven track record of maximizing sales and profitability in a fast-paced retail environment. As an imaginative and dedicated manager, you will coach and develop your team to reach their potential and demonstrate your knowledge and passion for The White Company.

What you'll be doing

• Maximize contribution by helping to achieve sales targets and controlling costs.
• Assist the Store Manager in managing store costs without compromising store objectives.
• Assist in training, developing, and motivating staff to achieve high levels of customer service and performance.
• Manage the customer experience as part of the TWC multi-channel strategy.

Please read the attached Job Description for more details.

What we offer you

At The White Company, we value employees who go the extra mile, rewarding them with benefits and competitive salaries.

• 50% discount on our products
• 25 days holiday, rising to 28 with service
• A Volunteer Day with a charity of your choice
• A discretionary annual bonus scheme
• Perk Place Benefits Platform with discounts on wellbeing and lifestyle
• Automatic enrolment into the Group Personal Pension scheme
• Wagestream Money Management app for financial wellbeing
• Private Medical Insurance
• Life assurance plan after successful probation
• Social events such as Christmas parties throughout the year

Our Equality, Diversity, and Inclusion statement of commitment

We are committed to creating an inclusive culture that welcomes and celebrates diversity. We aim for an environment where everyone can bring their authentic selves, contribute, and be valued. We respect, encourage, and celebrate differences, fostering a sense of belonging. Our active Equality, Diversity, and Inclusion Policy guides our recruitment and workplace practices. We invite you to join us on this journey.

Our Sustainability statement of commitment

We are dedicated to building a sustainable legacy for a brighter future for people and the planet. We strive to reflect this commitment in all our actions.