Assistant Store Manager

VF NORTHERN EUROPE; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as an Assistant Store Manager in a vibrant retail environment. This role offers a unique opportunity to lead and inspire a team while delivering exceptional customer experiences. You'll be at the forefront of driving sales and enhancing store performance, all while being part of a global brand committed to sustainability and active lifestyles. With tailored training and a culture that celebrates diversity, this position promises not just a job but a pathway to personal and professional growth. If you're passionate about retail and eager to make a difference, this could be the perfect fit for you!

Benefits

50% Staff Discount

Career Ownership

Tailored Training

Feedback-Based Culture

Qualifications

• Experience in leading and motivating a retail team.
• Strong communication skills and customer service focus.

Responsibilities

• Drive sales and profitability with your Store Manager.
• Motivate and coach sales associates for success.
• Ensure excellent retail operational procedures are followed.

Skills

Customer Interaction

Team Leadership

Sales Motivation

Retail Operations

Communication Skills

MS Office Proficiency

POS Systems

Education

Experience in Retail Management

Tools

MS Office

POS Systems

Job description

Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores?

We’re looking for a passionate Assistant Store Manager (perm, full-time 40h) to join our The North Face team based in Gunwharf Quays, Portsmouth.

As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.

The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity.

Let’s talk about the role!

We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.

How you’ll make a difference

We expect that our Assistant Store Managers help deliver a memorable retail experience by:

• Driving sales and profitability in synergy with your Store Manager
• Motivating, mentoring, and coaching sales associates
• Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
• Staying on top of core retail operational procedures such as inventory, P&L etc
• Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
• Making sure your store looks great, in line with the brand’s visual merchandising guidelines
• Providing cover in the store manager’s absence

What makes you the perfect Assistant Store Manager?

• You love interacting with customers and set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You are not afraid to take the initiative where your Store Manager is absent.
• You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding.
• You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity.
• You have excellent written and verbal communication in English (another language is a plus but not necessary).
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings and holidays as necessary.

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training, from an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.