Assistant Store Manager

Machine Mart Ltd; Plymouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company in Plymouth is seeking a dedicated team leader to co-manage store operations. You will motivate a small team, ensure excellent customer service, and achieve sales targets. Enjoy benefits like staff discounts, healthcare plans, and training opportunities.

Benefits

Staff discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Access to well-being platform

Discounts on brands

Role-specific training

Promotion opportunities

Paid breaks

Free tea and coffee

Qualifications

• Proven experience in retail customer service or sales.
• Supervisory or junior management experience in retail.

Responsibilities

• Co-managing a small team of 4-6 staff members.
• Motivating the team to achieve sales targets.
• Building rapport with customers and providing advice.

Skills

Customer Service

Sales

Team Leadership

Motivation

Numeracy

Computer Literacy

Job description

What you’ll be doing:

1. Working with the Store Manager, sharing responsibility for the daily operations of the store.
2. Leading by example and co-managing a small team of 4-6 staff members.
3. Motivating your team to deliver excellent customer experiences and achieve sales targets.
4. Building rapport with customers by offering honest advice, exceeding expectations, and reassuring them amidst a wide range of choices.
5. Working up to 45 hours per week, with additional time paid or taken as time off in lieu.

What you’ll need - skills and experience:

1. Proven experience in retail customer service or sales environments.
2. Supervisory or junior management experience, preferably in retail or field sales within a hard goods environment.
3. Practical knowledge of some or all of our product range.
4. Ability to sell products effectively.
5. Experience in delivering excellent customer service.
6. Track record of achieving sales targets.
7. Confident, enthusiastic team player.
8. Skills including accuracy, numeracy, and basic computer literacy.
9. Self-motivated with a positive attitude.
10. Desire to succeed both individually and as part of a team.

What you'll get in return for your commitment:

• Staff discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust's well-being platform with a 24-hour helpline
• Discounts on high street and online brands, including restaurants, holidays, and shopping
• Role-specific training and development
• Promotion opportunities within the company
• Paid breaks
• Free tea and coffee