Assistant Store Manager - Peterborough (32 - 40 hours)

Rituals; Peterborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company is seeking an Assistant Store Manager in Peterborough. This role involves motivating your team to provide exceptional customer experiences while supporting the Store Manager in operational duties. Ideal candidates will have strong people management skills and relevant experience in retail or hospitality.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent.
• People management skills including communication, motivation, coaching, and connection.
• Experience in driving knowledge-based behavioral change.

Responsibilities

• Motivate the team and provide excellent customer experiences.
• Support the Store Manager in creating a culture of trust.
• Assist with hiring and coaching team members.

Skills

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

Job Description

Please note this role is based in Peterborough, Cambridgeshire.

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by assisting with day-to-day business activities.

Qualifications

High energy, low ego, and a sense of humor!

You are unique because of your ability to encourage others and achieve your store’s goals in customer satisfaction and sales. Additionally, as Assistant Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.