Assistant Store Manager

JR United Kingdom; Norwich; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading outdoor retail company as an Assistant Store Manager in Norwich, where you'll oversee a dedicated team while driving sales and customer service excellence. With responsibilities encompassing team management, merchandising, and ensuring compliance with operational standards, this role suits individuals with a strong retail background and a passion for outdoor activities. Enjoy great employee benefits, including 30 days holiday, discounts, and access to an Employee Assistance Programme as you contribute to continued success.

Benefits

30 days holiday increasing to 32

Corporate discounts for friends and family

Employee Assistance Programme

Qualifications

• Retail experience, preferably at supervisor/management level.
• Knowledge of outdoor sports market is advantageous.

Responsibilities

• Assist in profit and loss management of the store.
• Drive customer service through team leadership.
• Ensure compliance with company policies and operational guidelines.

Skills

Team management

Customer service

Merchandising

Cash handling

Stock room management

Health & safety knowledge

Job description

As the Assistant Store Manager of our iconic store in Fort William, you will assist in being responsible for the profit and loss of your store through effective management of the team. We like our Assistant Managers to be very commercially aware and KPI focused, so you will be expected to have an exceptional knowledge of monitoring and responding to sales figures to ensure your store remains profitable at all times. Customer service is always at the forefront of everything we do, so we expect our Assistant Managers to be heavily involved with driving service through the sales team and leading from the front at all times.

The applicant must have retail experience, preferably at supervisor/management level. Knowledge of the outdoor sports market would be a great advantage.

Could you be who we are looking for?

We are looking for candidates with skills and experience in the following areas:

• Experience in merchandising within a retail environment.
• Experience in team management.
• The ability to train and develop others.
• Experience in dealing with the public.
• Experience in cash handling/banking.
• Experience in stock room management.
• Sound product knowledge.
• Sound health & safety knowledge.
• An active participant in outdoor activities.

What does a typical day sound like?

• Be accountable as well as hold your store accountable for overall performance, e.g., customer service, people, product, and day-to-day operations.
• You will ensure compliance with the company’s policies and operational guidelines, as well as be responsible for carrying out people processes, e.g., Disciplinaries, Investigations, etc., under guidance from our HR Department.
• You will provide innovative and practical solutions.
• You will evaluate performance using key performance indicators and identify areas to improve.

Working for Nevisport

• You will receive 30 days holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have the opportunity to explore the outdoors!
• Benefit from our corporate discounts for you, your friends, and family.
• Full access to our fantastic Employee Assistance Programme and much more!

We want like-minded, committed individuals to join us and be part of our continued success. If this sounds like a good fit for you, then we welcome you to apply.

Salary information will be determined by experience and fit and decided at the point of offer. If you have any questions regarding this, please get in touch.