Assistant Store Manager

JR United Kingdom; Northampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company as an Assistant Store Manager in Fort William, where you will manage the store's performance while promoting service excellence. This role requires retail experience and leadership skills, aimed at driving the team's success. Enjoy benefits like 30 days holiday, corporate discounts, and opportunities for personal growth in an engaging work environment.

Benefits

30 days holiday, increasing to 32 after 2 years

Corporate discounts for employees, friends, and family

Access to Employee Assistance Programme

Qualifications

• Retail experience, preferably at a supervisory or management level.
• Knowledge of the outdoor sports market would be advantageous.

Responsibilities

• Accountable for overall store performance, including customer service and daily operations.
• Ensure compliance with company policies and handle HR processes.
• Evaluate performance through KPIs and identify areas for improvement.

Skills

Retail merchandising

Team management skills

Customer service

Cash handling

Stock room management

Health & safety regulations

Active participation in outdoor activities

Job description

As the Assistant Store Manager of our iconic store in Fort William, you will assist in managing the store's profit and loss through effective team management. We value our Assistant Managers to be highly commercially aware and KPI-focused, with an exceptional ability to monitor and respond to sales figures to ensure profitability. Customer service is central to our operations, and we expect our Assistant Managers to drive service excellence and lead by example.

The ideal candidate must have retail experience, preferably at a supervisory or management level. Knowledge of the outdoor sports market would be advantageous.

Key skills and experience include:

• Experience in retail merchandising.
• Team management skills.
• Ability to train and develop staff.
• Experience in customer service.
• Cash handling and banking experience.
• Stock room management experience.
• Good product knowledge.
• Understanding of health & safety regulations.
• Active participation in outdoor activities.

A typical day involves:

• Being accountable for overall store performance, including customer service, team, product, and daily operations.
• Ensuring compliance with company policies and procedures, including handling disciplinary and investigation processes in coordination with HR.
• Providing innovative and practical solutions.
• Evaluating performance through KPIs and identifying areas for improvement.

Benefits of working for Nevisport:

• 30 days holiday, increasing to 32 days after 2 years of service, supporting a healthy work-life balance and outdoor exploration.
• Corporate discounts for employees, friends, and family.
• Access to our Employee Assistance Programme and more.

We seek dedicated, like-minded individuals to join our team and contribute to our ongoing success. If this role interests you, we encourage you to apply. Salary will be based on experience and suitability, and will be discussed at the offer stage. For questions, please contact us.