Assistant Manager

CLARK'S; Kingston upon Thames; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

CLARK'S in Kingston upon Thames is seeking an Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role blends leadership, customer service, and operational management, requiring a hands-on leader who ensures the store runs smoothly and hits performance goals.

You will drive KPI targets, coach and inspire staff, manage stock and POS systems, and work a 7-day shift pattern including weekends and bank holidays.

Qualifications

• Retail leadership experience or supervisory roles.
• Ability to drive KPIs and results.
• Strong communication and leadership to inspire a team.
• Organizational and problem-solving abilities.
• Flexibility to work a 7-day shift pattern, including weekends and holidays.

Responsibilities

• Support the Store Manager in leading the retail team.
• Drive daily store operations and performance.
• Provide hands-on leadership where needed.

Skills

Retail leadership

KPI management

Interpersonal skills

Organizational skills

Team leadership

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Assistant Manager

Why join us?

We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since its foundation in 1825. That’s right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role:

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands‑on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We’re looking for someone with:

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Strong communication and Solid organizational and problem‑solving abilities.
• Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast‑paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Benefits

We reward our Assistant Store Manager with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay
• Eyecare Vouchers
• Clarks Workplace Pension Scheme

Join us and bring your positive energy to Clarks – where every day is an adventure!