Assistant Store Manager

JR United Kingdom; Hemel Hempstead; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading outdoor retailer as an Assistant Store Manager in Fort William, where you will oversee store operations and team management. This role focuses on achieving profitability through effective management and excellent customer service, while also enjoying benefits like holiday time and corporate discounts.

Benefits

30 days holiday, increasing to 32 days after 2 years

Corporate discounts for employees, friends, and family

Access to Employee Assistance Programme

Qualifications

• Retail experience at supervisor or management level preferred.
• Knowledge of the outdoor sports market is a significant advantage.

Responsibilities

• Accountability for overall store performance including customer service and daily operations.
• Ensure compliance with company policies and manage HR processes.
• Evaluate performance using KPIs and identify areas for improvement.

Skills

Merchandising experience

Team management

Training and developing staff

Public interaction

Cash handling

Stock room management

Product knowledge

Health & safety regulations

Outdoor activity participation

Job description

Assistant Store Manager - Nevisport

Role Profile

Reports to: Store Manager/Area Manager

Location: Fort William

Salary: Dependent on experience

Hours: 40 hours per week

Role Overview

As the Assistant Store Manager of our iconic store in Fort William, you will assist in being responsible for the profit and loss of your store through effective management of the team. We value our Assistant Managers to be highly commercially aware and KPI focused, monitoring and responding to sales figures to ensure profitability. Customer service is central to our operations, and our Assistant Managers are expected to lead by example, driving service excellence within the sales team.

The ideal candidate will have retail experience, preferably at supervisor or management level. Knowledge of the outdoor sports market would be a significant advantage.

Candidate Skills and Experience

• Experience in merchandising within a retail environment
• Experience in team management
• Ability to train and develop staff
• Experience in dealing with the public
• Experience in cash handling and banking
• Experience in stock room management
• Strong product knowledge
• Knowledge of health & safety regulations
• Active participation in outdoor activities

Typical Day

• Accountability for overall store performance including customer service, team, product, and daily operations
• Ensure compliance with company policies and operational guidelines; manage HR processes such as disciplinary actions and investigations with HR support
• Provide innovative and practical solutions to daily challenges
• Evaluate performance using KPIs and identify areas for improvement

Working for Nevisport

• 30 days holiday, increasing to 32 days after 2 years, promoting work-life balance and outdoor exploration
• Corporate discounts for employees, friends, and family
• Access to Employee Assistance Programme and other benefits

If you are a like-minded, committed individual looking to join our successful team, we encourage you to apply. Salary will be determined based on experience and fit at the point of offer. For questions, please contact us.