Assistant Store Manager | Central London

Ace & Tate; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join Ace & Tate as an Assistant Store Manager in London, where you will enhance customer experiences and support your team. This full-time position offers opportunities for growth and a chance to make a real impact in a dynamic retail environment focused on quality eyewear. With tailored training, a competitive salary, and attractive benefits, it’s a role designed for those who are cheerful, committed, and straightforward.

Benefits

Indefinite contract

Yearly raise based on performance

8% monthly bonus for reaching targets

28 days holiday, increasing with service

Discounts for gym sessions

Free access to an online psychologist

Two free pairs of eyewear per year

Qualifications

• Experience in retail management or supervisory roles.
• Strong people skills and customer-focused attitude.
• Ability to train and support team members.

Responsibilities

• Support the store manager with daily management tasks.
• Train team members to provide high levels of customer service.
• Assist customers with eyewear advice and fitting.

Skills

Customer Service

Team Management

Sales Techniques

Job description

Assistant Store Manager | Central London

Assistant Store Manager | Central London

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Company Description

Hi! We’re Ace & Tate and we make glasses. It sounds fairly simple, and that’s the whole point. Since our start in Amsterdam in 2013 we’re here to inject a good dose of common sense into our industry by making well-designed, quality eyewear accessible to everyone. Great fits that last, for all eyes. Are you ready to make a real impact as an Assistant Store Manager (FT) in our store in central London?

Just ask yourself, are you…

Cheerful? (Our glass is always half full)

Company Description

Hi! We’re Ace & Tate and we make glasses. It sounds fairly simple, and that’s the whole point. Since our start in Amsterdam in 2013 we’re here to inject a good dose of common sense into our industry by making well-designed, quality eyewear accessible to everyone. Great fits that last, for all eyes. Are you ready to make a real impact as an Assistant Store Manager (FT) in our store in central London?

Just ask yourself, are you…

Cheerful? (Our glass is always half full)

Committed? (We walk the talk and deliver)

Accessible? ( We are approachable, open-minded, inclusive)

Straightforward? (We cut the crap)

Your Role In The Team

Glasses are only one side of the story; excellent sales advice and customer service are the other. Our Assistant Store managers use their retail experience to assist our clientele, train our Sales Assistants and support our Store Managers. So, you will be:

• Supporting the store manager with day to day management;
• Training a dedicated team to deliver high level customer service;
• Assisting our customers - from polishing lenses over fitting frames to giving tailored style advice.
  
  
  

You can make a difference by employing your people skills, retail experience, and service oriented nature!

Don't Worry, We've Got You Covered With

Dedicated onboarding per role;

1:1 training with a buddy;

Online and offline learning environment.

Our jobs are for everyone, even if you don’t have previous optic experience. Even if you don’t wear glasses.

Here is what we’ll offer you as Assistant Store Manager:

• An indefinite contract;
• A chance of a yearly raise based on performance;
• The possibility of an 8% monthly bonus for reaching store targets;
• 28 days holiday entitlement, 30 days after one year of service, and 33 days after two years (based on full time employment);
• Regular team events;
• Unlimited access to our internal learning portal;
• We care about you; hence we provide you with discounts for gym sessions and unlimited, free access to an online-psychologist through ClassPass and OpenUp;
• (Continue to) expand your eyewear collection - up to two free pairs of opticals or sunglasses per year and a 20% discount for friends and family;
  
  
  

Did we just describe your dream job? Well, then you might as well apply!

It’s As Simple As This

Click & Apply → Call & Match → Join the team

Ace & Tate is an equal opportunity employer. We are committed to nurturing an inclusive environment for all current and potential employees.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Retail

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