Assistant Store Manager

Big Yellow Self Storage; Bracknell; On-site; GBP 29,000 - 33,000; Full time

Job summary

A leading company in the storage sector is seeking an Assistant Store Manager in Bracknell. The role involves leading a team, managing store operations, and ensuring exceptional customer service. The company offers competitive pay, benefits, and a supportive work environment that promotes career growth.

Benefits

Competitive pay reviewed annually

Quarterly team bonuses

Additional day off for your birthday

Holiday entitlement of 28 days

Training and support for career development

Great pension and sharesave schemes

Social events throughout the year

Family-friendly policies

Free on-site parking

Cycle to work scheme and gym discounts

Qualifications

• Experience in a supervisory role, ideally in retail.
• Ability to drive sales and manage store operations.

Responsibilities

• Lead and manage the store team to enhance performance.
• Ensure exceptional customer service and operational excellence.
• Take responsibility for store operations in the manager's absence.

Skills

Customer Service

Team Leadership

Financial Management

Job description

Role: Assistant Store Manager / Location: Bracknell / Salary: £29,521 per annum (OTE £32,473) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the store's opening and closing times.

What We Give Back To You

We believe that delivering a good work-life balance and promoting the health and wellbeing of our people increases happiness, engagement, and career growth. Our benefits include:

• Competitive pay reviewed annually
• Quarterly team bonuses averaging 10-12% (up to 25%)
• Additional day off for your birthday
• Holiday entitlement of 28 days, increasing with service
• Training and support for career development from day one
• Great pension and sharesave schemes
• Social events throughout the year
• Family-friendly policies including enhanced maternity, paternity, and adoption packages
• Free on-site parking
• Cycle to work scheme and gym discounts
• Vouchers for important life events, birthdays, and long service rewards
• Day off to volunteer for charity partners
• Access to wellbeing support and employee assistance programme (EAP)

What You’ll Be Doing

Responsibilities

As an Assistant Store Manager, you will work closely with the Store Manager/Deputy Store Manager to enhance store performance and team development. You should align with our values, your team, and a commitment to exceptional customer service. We value enthusiasm and proactive engagement. Your core responsibilities will include:

• Leading by example and working alongside your team
• Managing, recognizing, and rewarding your team while maximizing store performance
• Identifying team potential to build a strong talent pipeline
• Supporting a positive and welcoming working environment
• Owning store financials to drive sales and control costs
• Providing the highest level of customer service
• Maintaining awareness of competitors to improve performance
• Taking responsibility for store operations in the absence of the Store Manager, including cleanliness, safety, security, and administration
• Encouraging a positive and adaptable approach to daily management

Find out more about a Store Role.